Erica Frater
@ericafrater
Guidance counsellor and HFLE teacher developing student-focused lessons, counselling, and mental health seminars in Jamaica.
JamaicaWhat I'm looking for
I’ve been working at Vauxhall High School as an HFLE Teacher/Guidance Counsellor, building group lessons for different student needs, running educational sessions, and conducting both group and individual counselling.
I also coordinate with the dean of discipline, the school nurse, and welfare staff to plan school needs programs, and I organize mental health and other seminars to bring awareness across the school environment.
Before that, I supported records and administrative workflows at Jamaica Customs Agency as an Administrative and Records Data Entry Clerk, handling data entry/verification, quality checks, document management, and confidential information while assisting with scheduling and meeting support.
Experience
Work history, roles, and key accomplishments
HFLE Teacher/Guidance Counsellor
Vauxhall High School
Sep 2019 - Present (6 years 11 months)
Developing group lessons to target the needs of different students. Conducting group and individual counselling sessions.
Sales Associate
Versatel Marketing
Feb 2021 - Nov 2021 (9 months)
Provided product information to guide purchasing decisions. Consistently met or exceeded monthly sales goals through effective upselling and cross selling techniques.
Administrative and Records Data Entry Clerk
Jamaica Customs Agency
Apr 2012 - Aug 2020 (8 years 4 months)
Supplied administrative support to various departments, including data entry, filing, and document management. Entered and verified data from various sources into the Company Security System.
Technical Customer Support
Alorica Call Centre
Sep 2009 - May 2011 (1 year 8 months)
Responded to customer inquiries and technical issues through phone, email, and chat. Diagnosed and troubleshot hardware and software-related problems.
Administrative Assistant
Mico University CARE Centre
Jan 2010 - Jan 2011 (1 year)
Assisted with administrative duties and provided detailed information on services offered at the company. Assisted students in remedial classes and supported counselors and social workers.
Teacher Aide
Webster Basic School
Sep 2009 - Jan 2010 (4 months)
Assisted in classroom management and ensured the safety and well-being of students. Provided additional help to students with learning disabilities or language barriers.
Education
Degrees, certifications, and relevant coursework
Liverpool John Moores University
Master of Arts, Educational Leadership
2022 -
Pursuing a Master of Arts in Educational Leadership remotely with UNICEF.
Mico University College
Bachelor of Science, Guidance and Counselling
2013 - 2018
Bachelor of Science in Guidance and Counselling from Mico University College.
Tourism Product Development Co Ltd
Certificate, Customer Service Management
2018 - 2018
Customer Service Management Training and Certificate in Records Management (Data Entry).
Heart Trust NTA (NCTVET)
Certificate, Business Administration
2012 - 2013
Certificate in Business Administration and Secretarial Studies.
Availability
Location
JamaicaAuthorized to work in
Job categories
Skills
Interested in hiring Erica?
You can contact Erica and 90k+ other talented remote workers on Himalayas.
Message EricaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
