Open to opportunities

ERICA FAYE RUBIO

@ericafayerubio

Message

I lead restaurant shifts, improve sales, and deliver reliable customer service.

Philippines

Message

What I'm looking for

I'm looking for a role where I can lead store operations, develop teams, drive sales through customer-focused service, and continue growing in restaurant management.

At Burger King, I take full command of assigned shifts, coordinating manpower, service flow, food quality, and booth-selling initiatives to drive sales and guest experiences.

I previously delivered efficient order handling, teamwork, and strict quality and food-safety standards as a Service Crew member at Jollibee. I'm known for being approachable, adaptable, accountable, and focused on motivating teams to deliver operational excellence.

Experience

Work history, roles, and key accomplishments

Shift Manager

Burger King

Jan 2024 - Jan 2026 (2 years)

Managed store operations during assigned shifts, ensuring seamless coordination of manpower, service flow, and food quality standards. Drove sales performance through proactive leadership, effective shift planning, and hands-on marketing initiatives including booth selling and customer engagement.

Leadership Sales and Marketing Multitasking Management Customer Service Decision making

Education

Degrees, certifications, and relevant coursework

Western Mindanao State University

Bachelor of Arts, Journalism

2022 - 2023

Gained comprehensive knowledge in journalism principles, ethical reporting, news writing, and media communication, while strengthening critical thinking, research, and storytelling skills.

Ayala National High School

High School Diploma, General Academic Strand

2017 - 2018

Completed the General Academic Strand, gaining a broad academic foundation with strengthened skills in communication, critical thinking, research, and adaptability.