Open to opportunities

Eric-Erik Chinyere Favour

@eric-erikchinyerefav

Message

I keep financial records accurate while supporting remote sales, operations, and client communication.

Nigeria

Message

What I'm looking for

I'm looking to support a dynamic remote team with accurate bookkeeping, financial organization, client communication, and smooth daily operations while contributing to efficient processes and strong customer service.

I've supported Delphi Ceramics, Talent2Germany, Greenwood Industries, and Taushi Industrial Services across accounting, operations, sales, and customer support.

At Delphi Ceramics, I manage receivables, project cost estimates, quotations, QA reports, client follow-ups, and organized financial and project records.

At Greenwood Industries, I maintained daily financial records, processed AP/AR, reconciled banks and ledgers, supported reporting, and used Zoho Books, Sage 50, and Excel to keep data accurate.

I've reduced operational costs by 50%, increased monthly revenue by 15% through stronger client relationships, and consistently achieved a 92% client satisfaction score.

Experience

Work history, roles, and key accomplishments

Current

Accounting/Admin Support

Current

Delphi Ceramics Ltd.

Oct 2025 - Present (1 year)

Managed accounts receivable, invoicing, and client payment follow-ups. Prepared project cost estimations, quotations, and QA reports while supporting financial and project record maintenance.

Accounts Receivable Invoicing Cost Estimation Quotations Quality Assurance Client Communication Documentation Project Management Payment Processing Project Estimation Customer Retention Financial Records Email Communication Client Coordination

Accountant/Admin Officer

Greenwood Industries Ltd

Mar 2018 - Dec 2025 (7 years 9 months)

Maintained financial records, managed AP/AR, performed reconciliations, and supported month-end reporting. Utilized accounting software and handled administrative tasks including email correspondence and scheduling.

Financial Records Accounts Payable Accounts Receivable Bank Reconciliation Ledger Reconciliation Month End Reporting Financial Statements Invoice Processing Expense Tracking Zoho Books Sage 50 Excel Inventory Monitoring Internal Audit Compliance Email Correspondence Scheduling Documentation Inter departmental Coordination

Sales/Operations Support Specialist

Talent2Germany

Feb 2024 - Oct 2025 (1 year 8 months)

Onboarded and trained sales teams, conducted interviews, and designed workflow processes for client follow-ups. Pre-warmed leads via email outreach and monitored call quality using CRM and communication tools.

Onboarding Training Interviewing Workflow Design Lead Nurturing Email outreach Zoho CRM ClickUp CloudTalk Documentation Team Coordination

Customer Support Specialist

Taushi Industrial Services

Jan 2023 - Jan 2024 (1 year)

Responded to customer inquiries and provided urgent support via phone or video calls. Identified and reported bugs, collaborated with engineering teams to resolve issues, and ensured quality in support escalations.

Customer Support Escalation Management Bug Reporting Feature Requests Collaboration Quality Assurance Phone Support Video Support

Bookkeeper

George Oniomo & Associates Construction Company

Oct 2017 - Feb 2018 (4 months)

Managed accounts payable and receivable, prepared financial statements, and conducted internal audits. Supervised cash flow and created monthly reconciliations to improve financial reporting accuracy.

Accounts Payable Accounts Receivable Financial Statements Internal Audit Expense Tracking Cash Flow Management monthly reconciliation Financial Reporting

Bookkeeper

God's Decision Petroleum

Oct 2016 - Sep 2017 (11 months)

Reconciled daily tank metering records and monitored cash lodgments and sales. Prepared monthly financial statements and supervised daily bookkeeping to ensure real-time financial tracking.

Reconciliations Inventory Management Cash Monitoring Financial Statements Expenditure Verification Bookkeeping Financial Tracking