Erere Enukpere

I’m an Executive Assistant and Administrative Professional with experience supporting senior leadership through “calendar management, meeting coordination, travel logistics, records management, and business documentation.” I bring strong discretion with confidential information, precise reporting, and the ability to manage competing priorities independently in fast-moving, remote-first environments.

As an “Administrative Officer,” I coordinated office schedules, meeting logistics, and administrative activities for departmental leadership. I prepared official reports and institutional correspondence with a high level of accuracy, reorganized digital and physical filing systems to reduce document retrieval time, and tracked and reconciled departmental expenses of up to NGN 10 million using Google Sheets.

In my “Customer Care & Records Management Specialist” role, I managed customer enquiries across phone, WhatsApp, and in-person channels while maintaining professional communication standards. I coordinated appointment follow-ups, payment confirmations, and outstanding requests, investigated billing discrepancies through detailed record verification, and redesigned digital filing systems to improve the speed and accuracy of customer record retrieval.

I’m comfortable across “institutional administration and customer operations,” with a strong command of Google Workspace, Microsoft 365, Trello, Asana, HubSpot, Slack, and AI-based productivity tools like ChatGPT. Through professional development in “Operations Strategy” and “Productivity Improvement,” I focus on quality, organization, and continuous learning while working independently or collaboratively to keep teams moving.