Eregare Oke

I’m a detail-oriented administrative professional with 2+ years’ experience in KYC verification, customer onboarding, records management, and regulatory compliance. I bring strong data handling skills and a service mindset to keep processes accurate, compliant, and efficient.

In my current role as an Administrative Assistant at the Nigerian Air Force Reference Hospital, I reconcile monthly claims with the finance department to ensure accuracy and timely submission of over 100 claims per reporting period. I onboard an average of 60 new clients into the DHML healthcare scheme by implementing a standardized documentation verification checklist, reducing processing time by 40%. I handle around 20 customer enquiries daily, manage confidential patient records, improving retrieval times by 25%, and support daily check-in and appointment scheduling for accurate record-keeping.

Previously, as an Administrative Clerk, I managed receipt and distribution of approximately 20 official correspondences daily across 8 departments, maintained a registry of ~500 classified files, and supported audit readiness through disciplined documentation control. Earlier, I supported a cooperative society for 300+ members by maintaining transaction records and resolving up to 5 client complaints daily. I’m also currently in progress with the Google Data Analytics Professional Certificate to deepen my analytical capability for compliance and operational reporting.