Enrique Torres

Developed and implemented a game-based English language course for beginners. Completed a diploma in online course design focusing on diverse teaching strategies and emotional engagement in learning. Participated in workshops on educational game design.

Obtained a diploma in wellness massage after extensive training in various techniques. Focused on customer service and anatomy to provide therapeutic and relaxation massages.

Completed training in fraud prevention and utilized various software tools to assist customers in identifying and resolving fraud-related issues. Conducted investigations and provided support to store representatives.

Provided customer service to VIP guests, managed check-in processes using SAP CRM, and conducted quality monitoring calls to ensure guest satisfaction.

Managed and analyzed databases for police operations, created reports, and improved workflows through automation. Collaborated with various departments to enhance data management.

Taught English to Spanish speakers using company methodology, focusing on speaking skills and providing feedback. Conducted classes for various age groups and corporate clients.

Created and managed databases for local business projects, assisted indigenous communities in project development, and conducted data analysis for social media campaigns.

Learned first the essentials of Anatomy and Physiology for Massage. Afterwards, I learned the context and application of various massage techniques including Holistic massage, Swedish deep-tissue massage, Ayurveda Abhyanga, and more.

Studied didactics and methodology of digital learning, gamified course design, learning platforms, neurodidactics, and emotion psychology in the educational process.

Completed a 20-hour practical and theoretical course with techniques and procedures for dealing with extreme situations in mountain regions.

Achieved certification of successful completion and accreditation of the basic training course for forest firefighters, focusing on post-fire site management.

Received training in the methodological and didactic teaching of English as a foreign language to Spanish-speaking learners, including participation in regular training sessions to enhance teaching skills.

Studied multidisciplinary subjects focused on tourism-related management, customer service, administration, and event planning, covering various essential topics for the tourism industry.