ENGLISH PLANET
@englishplanet
Experienced life insurance advisor with expertise in customer service and quality assurance.
What I'm looking for
With a strong educational background in Production Engineering and an MBA, I bring over 15 years of experience in life insurance and quality assurance. My achievements include selling 10 life insurance policies in a single day and reducing rejection rates from 7% to 2% in a previous role. I am passionate about customer service and process improvement.
My professional journey includes roles as a Life Insurance Advisor and Senior Quality Control Engineer, where I honed skills in client consultation, market analysis, and team collaboration. I am committed to leveraging my expertise to contribute effectively in my next role.
Experience
Work history, roles, and key accomplishments
Life Insurance Advisor
LIC of India
Jan 2008 - Sep 2020 (12 years 8 months)
Provided client consultation and support in selling life insurance policies, maintaining strong client relationships, and staying updated on product knowledge. Engaged in market analysis and awareness campaigns to promote insurance products.
Senior Quality Control Engineer
Hind High Vacuum Company Pvt
Jan 2008 - Feb 2009 (1 year 1 month)
Managed quality assurance processes, reduced rejection levels, and oversaw the QA laboratory. Provided customer support and collaborated with teams to resolve quality concerns and improve processes.
Quality Assurance Engineer
Multiarcindia Ltd
Apr 2002 - Jan 2007 (4 years 9 months)
Ensured quality control in PVD coating processes, optimized production parameters, and provided customer service. Acted as a liaison between customers and departments to address quality issues.
Education
Degrees, certifications, and relevant coursework
University of Mumbai
Master of Management Studies, Systems Management
1999 - 2001
Grade: First Class
Pursued a Master of Management Studies in Systems, enhancing knowledge in management principles and systems analysis.
University of Mumbai
Bachelor of Engineering, Production Engineering
1993 - 1999
Completed a Bachelor of Engineering in Production, focusing on the principles of production processes and systems engineering.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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