Endah Turunsih
@endahturunsih
I build and scale digital product platforms across Southeast Asia.
IndonesiaWhat I'm looking for
At Grab, I govern merchant activation strategy across Southeast Asia, lead automation initiatives, and steer BPO and vendor operations under corporate compliance and risk policies. Previously at Telkom Indonesia/PADI UMKM, I led a 15+ person cross-functional squad delivering 15+ checkout features and Rp 1B in quarterly platform revenue.
I've launched merchant self-onboarding at ShopeePay, reducing business operations costs by 80%, incubated Tokopedia Print as e-commerce's first online printing service, and owned game player experience products at AccelByte. My background spans product strategy, fintech and billing, e-commerce, Salesforce-enabled CX tools, market research, and scaling digital operations.
Experience
Work history, roles, and key accomplishments
Govern merchant activation strategy across SEA markets, securing high-level ops and business metrics. Champion regional automation initiatives and steer BPO operations and vendor management across SEA.
Education
Degrees, certifications, and relevant coursework
Gadjah Mada University
Master of Business Administration, Business Administration
2019 - 2022
Pursued a Master of Business Administration with a minor in Entrepreneurship.
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
Social media
Job categories
Skills
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