Emmanuel Sanchez
@emmanuelsanchez
Sales and data-focused professional turning customer insights into growth.
What I'm looking for
I’m a Sales Representative with experience spanning sales, customer service, and client recovery—currently also strengthening my data analysis skills. In my Collections Analyst role at HSBC Mexico, I analyze each client profile to identify causes of delinquency and determine the best recovery strategy, using active listening and assertive communication to reach solutions.
I’m also building my analytics practice through a Data Analysis Internship in progress at TripleTen, where I use SQL for data extraction and analysis, perform data cleaning and validation, and create KPI reporting in Power BI and Excel. I bring a proactive, people-first mindset—plus the ability to work under pressure—developed through sales roles and hands-on experience across customer-facing environments.
Experience
Work history, roles, and key accomplishments
Own Business Venture
Guadalajara
Jul 2025 - Present (1 year 2 months)
Operating a personal business venture focused on quality beverages for a broad audience.
Sales Representative
Ultrafac Laboratorios SA de CV
Jan 2020 - Present (6 years 8 months)
Sales Representative focused on planning and consistent sales performance, emphasizing loyalty and customer service. Applies decision-making and problem-solving skills and works effectively under pressure with teamwork.
Data Analysis Intern
Data analysis intern performing user journey analysis to identify behaviors, patterns, and areas for improvement. Uses SQL for data extraction and manages data cleaning/validation, and builds reports and dashboards in Power BI and Excel for KPI visualization.
Sales Associate
Decathlon
Nov 2025 - Apr 2026 (5 months)
Sales Associate at Decathlon applying sales strategies and supporting store operations. Handles cash register and inventory management and assists with unloading and logistics operations.
Swimming Instructor
Natacion Acalli
Feb 2025 - Sep 2025 (7 months)
Swimming Instructor at Natacion Acalli building trust with children and parents through innovative methods and exercises. Helps students progress faster while keeping them engaged and meeting goal timeframes.
Collections Analyst
HSBC Mexico
Collections Analyst supporting delinquency analysis by reviewing each client profile and determining recovery strategies. Manages access to client information through the bank’s internal database and provides customer service using assertive communication and active listening.
Education
Degrees, certifications, and relevant coursework
EBC (Escuela Bancaria y Comercial)
Bachelor's Degree, International Business and Trade
2025 -
Activities and societies: Student interested in applying business and sales skills; also passionate about work experience, sports, and music.
Currently pursuing a Bachelor's degree in International Business and Trade at EBC.
TripleTen
Certification, Data Analysis
Activities and societies: User journey analysis; SQL queries and database management; data cleaning and validation; Power BI/Excel reports and KPI dashboards.
Currently completing a data analysis certification at TripleTen with practical projects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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