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Emmanuella Tabat

@emmanuellatabat

Virtual administrative and operations support specialist improving documentation, workflow coordination, and customer communication.

Nigeria
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What I'm looking for

I’m looking for a role where I can support remote operations with clear communication, organized documentation, and reliable workflow coordination. I want opportunities to improve processes (SOPs, reporting, and records) while collaborating with teams that value follow-through and detail.

I’m an administrative and operations support professional focused on communication coordination, documentation, workflow organization, customer support, and digital operations. I’m known for reliability, professionalism, attention to detail, and strong follow-through across remote and fast-paced environments.

In my role as an Operations & Communications Assistant, I managed customer communication, inquiries, and order processing across digital platforms. I coordinated order fulfillment and ensured clear communication between staff, dispatch riders, customers, and management, while maintaining organized operational records and supporting reporting processes.

I also strengthened operational efficiency by developing SOPs and improving workflow processes. I compiled sales, inventory, and operational reports for tracking and decision-making, and I created promotional content and communication materials for social media platforms.

Through ongoing freelance Administrative & Documentation Support, I prepare, format, and review reports, proposals, and official documents while keeping digital files well-organized. Earlier, as an IT Support Intern at the Federal Ministry of Aviation, I supported administrative and basic technical tasks and helped organize internal workflows and processes—experience that still shapes how I approach structure, accuracy, and dependable execution.

Experience

Work history, roles, and key accomplishments

JL

Operations & Communications Assistant

Janiba Ginger Limited

Apr 2025 - Dec 2025 (8 months)

Managed customer inquiries and order processing across digital platforms, coordinating communication between staff, dispatch riders, customers, and management. Maintained operational records, captured meeting minutes, and improved workflows by developing SOPs while producing sales, inventory, and operational reports.

FA

IT Support Intern

Federal Ministry of Aviation

Aug 2023 - Jan 2024 (5 months)

Supported administrative and basic technical tasks while assisting with organizing internal workflows and processes. Contributed to day-to-day operations through reliable support and coordination.

Education

Degrees, certifications, and relevant coursework

Federal University of Technology, Minna logoFM

Federal University of Technology, Minna

Bachelor of Technology (B.Tech), Mathematics

2018 - 2025

Pursuing a B.Tech in Mathematics at the Federal University of Technology, Minna from 2018 to 2025.

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