Emmanuel Amoah
@emmanuelamoah1
Entry-level virtual assistant with strong administrative and customer service skills.
What I'm looking for
I am an entry-level virtual assistant and administrative professional with four years of foundational experience in customer service, data entry, and administrative support. I bring a strong work ethic, eagerness to learn, and consistent attention to detail to every task.
My background includes roles as a Customer Service Representative, Data Entry Clerk, and CCTV Controller Intern, where I resolved customer issues, maintained accurate databases, and monitored security systems. I hold certifications and training in systems engineering topics and cloud foundations, including Microsoft Azure and AWS Academy Cloud Foundations.
In volunteer work I led and trained teams as an Assistant to the Mission President, developing leadership, goal-setting, and communication skills while coordinating large groups and long hours. I consistently meet performance targets and help others set realistic, measurable goals.
I am motivated to grow professionally in virtual assistance and administrative roles, offering reliability, strong time management, and customer-focused support to help organizations operate smoothly.
Experience
Work history, roles, and key accomplishments
Data Entry Clerk
Family & Friends Revolution
Mar 2024 - Jan 2025 (10 months)
Accurately entered and verified data, maintained databases and organized digital and physical files to ensure data integrity for organizational records.
CCTV Controller Intern
Vigor Security Services
Oct 2024 - Nov 2024 (1 month)
Monitored live CCTV footage, maintained incident logs, and managed surveillance systems to support site security and incident response.
Missionary Volunteer Leader
Aug 2021 - Aug 2023 (2 years)
Led and trained up to 202 missionaries as Assistant to the Mission President, developing goal-setting, planning, and communication skills to improve missionary effectiveness.
Customer Service Representative
EbbysGold Travel & Tours
Aug 2019 - Nov 2021 (2 years 3 months)
Resolved customer complaints and inquiries via phone, email, and chat while processing orders, returns, and exchanges to meet customer satisfaction and performance targets.
Education
Degrees, certifications, and relevant coursework
IPMC University College
Professional Diploma in System Engineering, System Engineering
2024 - 2025
Completed a Professional Diploma in System Engineering covering A+, N+, Linux Red Hat administration, Windows Server administration, and systems/IT technician skills.
AWS Academy
AWS Academy Cloud Foundations Certificate, Cloud Foundations
2024 - 2024
Completed AWS Academy Cloud Foundations coursework and achieved AWS Academy Graduate recognition.
ALX Africa
Certificate in Virtual Assistant, Virtual Assistance
2024 - 2024
Completed a short Certificate program in Virtual Assistance focused on administrative and remote support skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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