At 35M Pro, I managed throughput of 100+ orders per day, helping ensure each customer’s order was handled accurately and on time. I also served as the primary point of contact for staff and customers, resolving disputes and answering questions.
At MDR Pharmacy, I answered calls about nationwide shipments and medication savings programs, updated detailed patient records, and organized financial documents. Earlier, as a Writing Tutor at the Los Angeles Valley College Writing Center, I supported students with reading comprehension, grammar, English proficiency, and essay writing.
