At Dr. Louis Guinn, MD, I worked as a Medical Assistant / Phlebotomist, administering tests and injections and assisting with procedures and treatments. I also verified patient identity, labeled specimens, and followed HIPAA guidelines.
At Ultimate Medical Academy, I earned an Associate of Science Degree in Medical Billing and Coding and a HIPAA Essentials for Healthcare Professionals Certificate. My training introduced me to claims processing, insurance verification, accounts receivable, and coding with ICD-10, CPT, and HCPCS.
I've also handled office administration at the Chamber of Commerce, where I coordinated procedures, organized files for events, and handled money transactions. In retail and customer service roles, I served customers, operated a cash register, and entered data.

