At Linchpin Solutions, Inc., I analyzed technical and operational issues as a SATCOM Helpdesk Technician, tracked support requests through ticketing and reporting systems, and coordinated with personnel to resolve problems.
Earlier, as an IT Administrator at Linchpin Solutions, Inc., I assisted with onboarding and offboarding, managed user accounts and devices through Outlook and Azure, and maintained inventory records. I have a bachelor's degree in Cybersecurity, a Secret Security Clearance, and training in web development and ethical hacking.
