Open to opportunities

Emilija Zdraveska

@emilijazdraveska

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IT specialist and technical talent sourcer driving data quality and efficient hiring.

North Macedonia

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What I'm looking for

I seek roles where I can combine hands-on IT operations, data quality, and technical talent sourcing in a collaborative, growth-oriented team.

I am an IT professional with hands-on experience in technical support, system administration, and data quality within the life sciences and enterprise environments.

I have sourced and placed IT talent across software development and infrastructure roles, reducing time-to-hire and building high-response candidate pipelines.

My work in data collection, validation, and CRM utilization improved dataset completeness and governance, supporting downstream users and quality assurance processes.

I combine a people-first approach with technical certifications and practical achievements to deliver operational improvements, faster hires, and reliable IT services.

Experience

Work history, roles, and key accomplishments

Data Quality Specialist

Veeva Systems

Jul 2025 - Oct 2025 (3 months)

Collected, validated, and maintained expert scientific data to Veeva standards, improving dataset completeness and consistency and performing regular quality assurance to ensure accurate onboarding and cleansing of records.

Data Validation Data Governance CRM Research Techniques Quality Assurance SQL Attention To Detail

Sourcer

ITProsPhilly

Nov 2023 - Apr 2024 (5 months)

Sourced and engaged IT talent for roles including software developers and network engineers, reducing time-to-hire by 20% and building pipelines that produced 30+ placements through data-driven outreach and relationship management.

LinkedIn Recruiter ATS

Junior IT Specialist

Coordea

Apr 2023 - Nov 2023 (7 months)

Led technical support and system administration, resolving 95% of high-priority tickets within 24 hours, implementing network monitoring that cut downtime 30%, and managing infrastructure upgrades for 100+ workstations ahead of schedule.

Technical Support System Administration Troubleshooting ITIL

Bookmaker

Mozzartbet

Feb 2021 - Mar 2023 (2 years 1 month)

Managed betting transactions and live-event odds adjustments, processing up to 100 bets daily while delivering high-quality customer service and maintaining strong client relationships.

Customer Service Transaction Processing Cash Handling Attention To Detail Conflict Resolution