Emelaine User
@emelaineuser
Project Coordinator at PENJI who coordinated 40–50 client projects at once and kept creative work on schedule.
PhilippinesWhat I'm looking for
At READY SET, I reviewed creative deliverables against client requirements, brand guidelines, technical specifications, and compliance standards before release. I achieved a 4.9% attributed missed-flag rate, meeting the ≤5.0% target, and contributed to QC checklists, SOPs, and workflow improvements.
At PENJI, I led quality-control reviews and coached a team of 7 QCers. Stronger monitoring and earlier issue detection contributed to a 5% reduction in client cancellations and supported improvements in client service and quality standards.
Also at PENJI, I coordinated 40–50 client projects at a time, balancing priorities, deadlines, revisions, and creative deliverables. I kept clients, designers, and internal teams aligned so projects stayed on schedule and on brief.
Earlier in my career at PENJI, PERSONIV, and other organizations, I created print and digital designs, prepared production-ready files, and coordinated client accounts. My design background allows me to provide creative feedback that is both specific and actionable.
Experience
Work history, roles, and key accomplishments
Quality Control Analyst
Ready Set
Apr 2024 - Sep 2026 (2 years 5 months)
Reviewed creative deliverables against client requirements, brand guidelines, and technical specs before release. Achieved a 4.9% missed-flag rate and flagged issues for fast resolution.
Quality Control Specialist / Team Lead
Penji
Aug 2022 - Sep 2023 (1 year 1 month)
Led QC reviews of creative deliverables and supervised a team of 7 QCers. Reduced client cancellations by 5% through stronger quality monitoring.
Project Manager
Penji
Aug 2021 - Aug 2022 (1 year)
Coordinated 40-50 client projects at a time, balancing priorities, deadlines, and revisions. Served as the link between clients, designers, and internal teams.
Graphic Designer
Penji
Jun 2018 - Aug 2021 (3 years 2 months)
Created social media ads, e-commerce assets, and print/digital marketing materials for U.S.-based clients. Recognized as Designer of the Month and Circle of Excellence honoree.
Graphic Designer
Personiv
May 2014 - Sep 2018 (4 years 4 months)
Produced design solutions to client specifications and delivered assets on time. Recognized as Top Performer in Graphic Design and Best Design.
Account Executive
Tigergraphics Inc.
Nov 2013 - Mar 2014 (4 months)
Managed client accounts, schedules, budgets, and deliverables as primary client contact. Coordinated project execution and resolved client inquiries.
Graphic Designer
Columbia Int'l Food Products
Nov 2012 - Mar 2013 (4 months)
Designed print collateral, posters, standees, wobblers, and on-pack stickers supporting brand identity and product promotion.
Education
Degrees, certifications, and relevant coursework
St. Paul University Manila
Bachelor of Mass Communication, Mass Communication
2006 - 2012
Bachelor of Mass Communication with a major in Advertising from St. Paul University Manila, completed in 2012.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Portfolio
behance.net/senyoritaemeSalary expectations
Social media
Job categories
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