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Elona Totozani

@elonatotozani

Experienced claims adjuster with a strong legal background.

Albania
Message

What I'm looking for

I am looking for a role that values my legal expertise and offers opportunities for professional growth in the insurance sector.

I am a dedicated claims adjuster with over 15 years of experience in the insurance industry, specializing in both motor and property claims. My journey began at the Albanian Insurance Bureau, where I honed my legal expertise as a Legal Advisor, representing the bureau in court and managing complex civil liability cases. This foundational experience has equipped me with a robust understanding of legal frameworks and the intricacies of claims processing.

Currently, I work at Sigma Vienna Insurance Group, where I manage first- and third-party claims, assess policy coverage, and negotiate settlements. My role involves liaising with clients, legal bodies, and experts to ensure a smooth claims resolution process. I take pride in my ability to draft detailed investigation reports and provide clients with clear guidance throughout their claims journey, ensuring compliance with corporate and legal standards.

Experience

Work history, roles, and key accomplishments

SA

Claims Adjuster

Sigal Uniqa Group Austria

Jan 2009 - Dec 2019 (10 years 11 months)

Processed claims related to auto and property insurance. Determined claim validity and supported clients with policy guidance. Ensured compliance with corporate and legal standards.

AA

Legal Advisor

Albanian Insurance Bureau (AIB)

Feb 2002 - Nov 2007 (5 years 9 months)

Represented the Bureau in court in relation to civil liability and accident claims. Managed subrogation, recovery cases, and appeal procedures. Worked with judicial institutions and legal experts to resolve claims.

Education

Degrees, certifications, and relevant coursework

LA

Lawyers Chamber of Albania

Licensed Attorney, Law

2003 - 2003

Grade: License No. 1842

Obtained a professional license to practice law in Albania. This certification is essential for legal representation and advisory roles.

UL

University of Tirana, Faculty of Law

Bachelor of Law, Law

1998 - 2002

Completed a comprehensive curriculum in law, focusing on legal principles and their application. Gained foundational knowledge in various legal fields relevant to civil liability and claims.

Tech stack

Software and tools used professionally

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Elona Totozani - Claims Adjuster / Legal Specialist - Sigma Vienna Insurance Group | Himalayas