Ellys 26
@ellys26
Detail-oriented accounting professional with expertise in administrative management and customer ser
What I'm looking for
I am a dedicated accounting professional with a strong background in administrative management and customer service. My journey began with a specialization in Finance and Accounting from Tallinn University of Technology, which laid the foundation for my career. I have since honed my skills in budget management, financial statement preparation, and office operations across various roles in France and internationally.
My professional experience includes roles such as Accounting Assistant at Cruise Services and Administrative Assistant at Riviera Gourmet, where I managed accounting documents, handled customer and supplier accounts, and ensured smooth office operations. Additionally, my tenure as a Customer Advisor at P00LS in Los Angeles and as a Customer Support Representative for NISSAN EUROPE at Comdata Group has equipped me with exceptional customer service skills, including conflict resolution and cross-selling opportunities.
I am proficient in a range of software tools, including Microsoft Office, Salesforce, SAP, and Sage, and I am fluent in multiple languages, including French, English, Russian, and Estonian. My adaptability, organizational skills, and commitment to excellence make me a valuable asset to any organization seeking a detail-oriented professional with a strong work ethic and a passion for continuous improvement.
Experience
Work history, roles, and key accomplishments
Accounting Assistant
Cruise Services
Nov 2023 - Jan 2024 (2 months)
Assisted in accounting management by recording documents, managing customer accounts, processing supplier payments, and performing bank reconciliations. Also handled administrative tasks including payroll preparation and customer invoicing.
Customer Advisor
P00LS
Oct 2021 - Sep 2023 (1 year 11 months)
Provided customer support through various channels, resolved issues, gathered feedback, and assisted with account management. Collaborated with other departments to enhance customer service.
Administrative/Accounting Assistant
Riviera Gourmet
Apr 2023 - Sep 2023 (5 months)
Managed administrative tasks including scheduling, document processing, meeting preparations, and invoice management. Coordinated internal and external services to ensure efficient daily operations.
Customer Support Advisor
Comdata Group
Aug 2017 - Jul 2021 (3 years 11 months)
Delivered high-quality customer support for Nissan Europe, addressing inquiries, providing solutions, and gathering feedback. Achieved performance goals and contributed to system implementation.
Education
Degrees, certifications, and relevant coursework
Ellys hasn't added their education
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Tech stack
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Availability
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