Open to opportunities

Elle Massullo

@ellemassullo

Message

I grow lighting showroom revenue through design consultation, account management, and polished client experiences.

United States

Message

What I'm looking for

I'm looking to apply my strengths in client experience, account management, creative project coordination, team leadership, and design-focused operations to help grow relationships, revenue, and brand experiences.

At Greer Lighting Center, I lead a design-focused lighting showroom and grew account revenue from $682K to $1.29M within two years through relationship-driven sales, retention, and strategic product recommendations.

I manage builder and designer accounts from lighting selections and quotes through vendor coordination, fulfillment, and issue resolution. I also lead showroom teams, merchandising, events, newsletters, and client-facing communications that strengthen trade relationships and brand visibility.

My background in orthodontics and hospitality shaped the organized, welcoming service approach I bring to every client interaction. I balance creative vision with operational execution to create design-forward experiences that support both clients and business growth.

Experience

Work history, roles, and key accomplishments

Current

Showroom Manager

Current

Greer Lighting Center

Dec 2019 - Present (6 years 9 months)

Lead day-to-day operations for a design-focused lighting showroom, balancing team management, client experience, project coordination, merchandising, vendor relationships, and sales performance. Increased account revenue from $682K to $1.29M within two years through relationship-driven sales and strategic product recommendations.

Team Leadership Client Experience Project Coordination Vendor Relations Sales Strategy Visual Merchandising Canva Account Management Event Planning

Orthodontic Assistant

Chadwell Orthodontics

Aug 2018 - Dec 2019 (1 year 4 months)

Supported a high-volume practice serving 120+ patients weekly while maintaining an organized, efficient, and welcoming patient experience. Coordinated appointments, patient records, treatment preparation, and provider workflow.

Patient Care Appointment Scheduling Record keeping 3D Printing

Closing Manager / Server

Bin 112 and The Strip Club 104

Mar 2017 - Jul 2018 (1 year 4 months)

Managed closing procedures and trained team members on service standards, customer communication, sales techniques, and operational procedures. Exceeded sales targets by 10% through personalized recommendations and strong customer relationships.

team training Customer Service Operations Management