alisha humphries
@alishahumphries
Customer-focused retail team leader with strong communication and problem-solving skills.
What I'm looking for
I am a customer-focused retail professional with hands-on experience leading shifts, operating registers, and managing customer interactions across fast-paced retail and food-service environments.
I have worked in team-member and customer-service roles at Pilot Flying J, Scotchman, and CVS Health, where I ran registers, managed kitchen operations, handled weigh-station duties, and provided live chat and phone support.
I bring a strong work ethic, clear communication, and practical problem-solving skills, and I am committed to delivering positive customer experiences and supporting efficient store operations.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
CVS Health
Dec 2025 - Mar 2026 (3 months)
Provided live chat and phone support to customers, resolving inquiries and improving response efficiency across channels during tenure.
Team Member / Customer Service
Scotchman
Nov 2024 - Jan 2026 (1 year 2 months)
Managed registers and kitchen operations while handling customer relations and phone communications, ensuring smooth service during shifts and supporting daily operations.
Team Member / Customer Service
Pilot Flying J
Aug 2022 - Sep 2024 (2 years 1 month)
Led shift operations including running registers and the weigh station, handled inbound/outbound calls, and supported customer service, improving team efficiency and service consistency.
Education
Degrees, certifications, and relevant coursework
Phoenix Academy
High School Diploma, High School
High School Diploma earned from Phoenix Academy in Rock Hill, South Carolina, graduated in 2023 at age 17.
Availability
Location
Authorized to work in
Job categories
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