Open to opportunities

eliza penland

@elizapenland

Message

I resolve customer inquiries and keep operations accurate across remote, retail, and hospitality environments.

Thailand

Message

What I'm looking for

I'm seeking remote international opportunities where I can provide customer support, maintain accurate records and schedules, resolve issues, and contribute to a collaborative, fast-paced team.

I've supported clients remotely at Fabian Construction Services, responding through email, chat, and digital channels while keeping scheduling, data entry, and files accurate.

At Walmart, I assisted customers with online orders, product questions, and issue resolution in a high-volume omnichannel environment. I used handheld inventory systems to fulfill grocery orders accurately and was recognized for adaptability, accuracy, and consistent performance.

I've also delivered guest service in fast-paced restaurant and hospitality settings at Brio Italian Grille and Kostas Express, resolving concerns professionally and helping teams create positive customer experiences.

Experience

Work history, roles, and key accomplishments

Virtual Assistant & Graphic Designer

Fabian Construction Services

Jan 2020 - Dec 2022 (2 years 11 months)

Responded to client inquiries through email, chat, and digital communication channels while providing timely support. Maintained high accuracy in data entry, scheduling, digital file management, and administrative tasks, and utilized Adobe Creative Suite to develop marketing assets under strict deadlines.