Elizabeth Castillo
@elizabethcastillo
I am a bilingual administrative professional skilled in office management and Microsoft Office.
United StatesWhat I'm looking for
I am a bilingual administrative support professional with hands-on experience across accounting, human resources, marketing and customer relations. I adapt quickly, manage competing priorities, and meet tight deadlines without compromising quality.
Through a Corporate Work-Study Program and subsequent roles, I performed ledger maintenance, organized monthly expense reports, updated employee and tenant records, and converted hard-copy data into company databases. I have created PowerPoint presentations, maintained Excel accounting sheets, and scanned and organized client documentation for compliance.
I delivered measurable results in retail sales where I achieved the largest single day and single week sales at Journeys Kidz in December 2019, and I consistently supported office operations as a receptionist and customer relations representative. My technical strengths include Microsoft Office proficiency, 10-key, data entry and document management.
I take pride in clear communication, attention to detail and strong problem-solving skills. I am seeking opportunities to apply my bilingual abilities and office-management experience in a collaborative workplace where I can contribute reliably and continue to grow professionally.
Experience
Work history, roles, and key accomplishments
Receptionist
Clay Cooley Chrysler Jeep Dodge Ram
Jul 2021 - Dec 2021 (5 months)
Greeted customers, answered and routed calls, issued temporary tags and expedited license plates, and prepared documentation to facilitate vehicle purchases.
Human Resources
Billingsley Company
Sep 2020 - Jun 2021 (9 months)
Updated employee information on property contracts, managed holiday incentive programs, and converted hard-copy data into the company database as part of a corporate work-study program (5 days/month).
Accounting
Billingsley Company
Sep 2020 - Jun 2021 (9 months)
Audited and revised tenant delinquency records, produced general property ledgers, and organized monthly company expense reports while participating in a corporate work-study program (5 days/month).
Sales Associate
Journeys Kidz
Jun 2019 - Apr 2021 (1 year 10 months)
Restocked merchandise, operated cashier duties, and actively sold products, achieving the store's largest single-day and single-week sales in December 2019.
Marketing
Structure Tone Southwest
Aug 2019 - Jun 2020 (10 months)
Created PowerPoint presentations for events, prepared business card templates with employee data, and organized subcontractor and supplier documents in Excel to support marketing and accounting needs.
Customer Relations
Northwestern Mutual
Aug 2017 - Jun 2019 (1 year 10 months)
Organized and scanned client files, shredded non-pertinent documents, and input legal documents into Excel data sheets to support client relations and compliance processes.
Education
Degrees, certifications, and relevant coursework
CPCristo Rey Dallas College Preparatory
High School Diploma, College Preparatory
Activities and societies: Participated in the Corporate Work-Study Program; worked five days per month with earnings directed to 65% of high school tuition.
Combined college-preparatory academics with a corporate work-study program requiring five workdays per month and application of earnings toward tuition.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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