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Elizabeth BaezaEB
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Elizabeth Baeza

@elizabethbaeza

Finance and operations manager at ES Consulting who implemented Odoo and built budgets and processes supporting regional expansion.

Guatemala
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What I'm looking for

I'm looking for remote opportunities in finance and administration management, operations management, or Chief of Staff roles, based in Guatemala and open to LATAM and international opportunities.

At ES Consulting, I lead finance, administration, HR, and marketing operations while supporting the company’s growth and expansion across Central America. I built core processes and KPIs, established formal budgets for administrative, HR, and marketing areas, and implemented Odoo for accounting, billing, and financial reporting.

Earlier at ES Consulting, I translated business strategies into operating systems and KPIs for clients across several industries, including through Balanced Scorecard and ISO-based frameworks. I also managed administrative and customer service operations, recovered an accounts receivable backlog, and structured billing processes from manual invoicing through electronic invoicing.

Experience

Work history, roles, and key accomplishments

ES Consulting logoEC
Current

Senior Financial & Administrative Manager

ES Consulting

Jan 2020 - Present (6 years 10 months)

Lead the finance, administrative, HR, and marketing functions, supporting organizational growth and regional expansion initiatives.

Played a key role in the company’s expansion into Central America, coordinating with legal teams to support company setup and compliance processes.

Built the organization’s operational structure from the ground up, leading the documentation and mapping of core proce

Universidad de San Carlos de Guatemala logoUG

Teaching Assistant - Business Administration

Universidad de San Carlos de Guatemala

Jan 2019 - Dec 2020 (1 year 11 months)

Served as a Teaching Assistant for Administration III and Training & Development courses within the Business Administration program. Supported course delivery by facilitating sessions, preparing academic materials and assessments, and contributing to student evaluation and performance reporting.

This role strengthened my communication, facilitation, and people development skills, complementing my

ES Consulting logoEC

Business Strategy & Management Systems Consultant

ES Consulting

Jun 2018 - Dec 2019 (1 year 6 months)

Acted as a strategic implementation consultant, translating business strategy into actionable systems and operational processes across multiple industries, including retail, construction, banking, and agriculture.

Led the implementation of international management methodologies such as Balanced Scorecard and ISO-based frameworks, supporting organizations in improving performance measurement and p

ES Consulting logoEC

Operations & Customer Service

ES Consulting

Oct 2017 - Jun 2018 (8 months)

Managed core administrative and customer service operations, ensuring business continuity during a critical growth stage. Took ownership of accounts receivable recovery, resolving a backlog of over 10 months, and structured billing processes from manual invoicing through the transition to electronic invoicing.

Coordinated operational, maintenance, and collections activities while supporting consu

Education

Degrees, certifications, and relevant coursework

ES

EF SET

EF SET English Certificate 74/100 (C2 Proficient)

Jan 2026

AI

Agile Education by Scrum Inc.™

Registered Scrum Master™

Sep 2025 · Expired Sep 2026

PE

PECB

ISO 22301 Lead Implementer

May 2023

PE

PECB

ISO 27001 Lead Auditor

May 2022

Universidad de San Carlos de Guatemala logoUG

Universidad de San Carlos de Guatemala

Master's Degree, Project Formulation & Evaluation

2020 - 2021

Graduated Cum Laude

Universidad de San Carlos de Guatemala logoUG

Universidad de San Carlos de Guatemala

Bachelor's Degree, Business Administration, Management and Operations

2014 - 2020

EI

Exemplar Global, Inc.

ISO 9001 Lead Auditor - Quality Certification

Jan 2019

IA

Instituto Guatemalteco Americano

Secretaria Bilingüe, Secretaria Bilingüe

2011 - 2013

Tech stack

Software and tools used professionally

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