Elias Mwaura
@eliasmwaura
I turn operational data into accurate reporting, process improvements, and actionable business decisions.
What I'm looking for
I've supported clients through Fiverr and Upwork since 2021, delivering business, healthcare, technology, and policy research alongside reports, presentations, and analytical summaries that inform decisions.
I manage concurrent projects, coordinate timelines and stakeholder communications, and maintain a 98% client satisfaction rate while keeping delivery quality high.
At Stima DT Sacco Society, I reviewed, validated, and reconciled member information for a SACCO serving over 50,000 members. I prepared operational and performance reports, identified data inconsistencies, and collaborated across teams to improve reporting processes and record reliability.
My foundation combines a Bachelor of Science in Actuarial Science with Information Technology with experience in enterprise risk management at Kenya Pipeline Company, where I maintained risk registers and developed a standardized risk assessment template.
Experience
Work history, roles, and key accomplishments
Freelance Research & Operations Assistant
Fiverr & Upwork
Jan 2021 - Present (5 years 7 months)
Managed multiple concurrent projects while maintaining service quality, timely delivery, and strong client satisfaction. Conducted business, healthcare, technology, and policy research, translating complex information into actionable insights.
Education
Degrees, certifications, and relevant coursework
Maseno University
Bachelor of Science, Actuarial Science and Information Technology
2013 - 2017
Grade: Second Class Honors
Bachelor of Science in Actuarial Science with Information Technology, graduated with Second Class Honors.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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