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Eliachim Ongaro

@eliachimongaro

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Meticulous Engineering Ops and QA Manager driving process optimization.

Kenya

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What I'm looking for

I am looking for a role that fosters innovation, encourages collaboration, and offers opportunities for professional growth.

I am a meticulous and results-driven Engineering Ops and QA Manager with a proven track record of optimizing processes and enhancing product quality. My experience includes leading teams, implementing cutting-edge QA methodologies, and negotiating SaaS contracts to maximize efficiency and reduce costs. I am passionate about leveraging technology and innovation to drive business growth and product success.

Currently, I lead and mentor a QA team at Ello Technology, ensuring rigorous testing processes and high-quality product releases. I have successfully developed strategic project plans that align engineering and QA efforts with business objectives, optimizing resource allocation and driving collaboration across teams. My previous roles have equipped me with the skills to manage large-scale data projects and ensure compliance with industry standards, all while fostering a culture of continuous improvement.

Experience

Work history, roles, and key accomplishments

Current

Engineering Ops and QA Manager

Current

Ello Technology

Jan 2023 - Present (2 years 6 months)

Led and mentored the QA team, ensuring rigorous testing processes and high-quality weekly product releases. Optimized resource allocation and drove collaboration between engineering, product, and business teams.

Cross Functional Collaboration Process Improvement Data Management

QA Manager

Ello Technology

Jan 2022 - Dec 2023 (1 year 11 months)

Designed and implemented comprehensive QA strategies, setting clear quality objectives and performance metrics. Led and trained a team of QA testers, fostering a culture of continuous improvement and accountability.

QA Strategy Team Leadership Compliance Reporting Appium AltTester

Analyst and Ops Manager

Stealth VC

Jan 2020 - Dec 2022 (2 years 11 months)

Led a team of 10 junior VC analysts, providing mentorship and strategic investment guidance. Conducted due diligence and advised on investments in over 300 early-stage companies.

Investment Analysis Due Diligence Market Analysis Strategic Advisory Team Leadership Venture Capital

Field Operations Manager

Mastercard Labs for Financial Inclusion

Jan 2018 - Dec 2020 (2 years 11 months)

Spearheaded the onboarding of over 100 shopkeepers for an AI-driven POS/checkout solution, driving early adoption. Conducted market research, focus groups, and customer interviews to refine product-market fit.

Field Operations Market Research Customer Onboarding Product Market Fit Data Collection Supply Chain Logistics

Customer Relationship Officer

Duka Connect

Jan 2016 - Dec 2018 (2 years 11 months)

Recruited and onboarded over 250 clients for a machine learning-powered POS system, enhancing retail operations. Provided personalized customer education, ensuring seamless product adoption and long-term engagement.

Recruitment Onboarding Customer Education Market Research Customer Relationship Management

Education

Degrees, certifications, and relevant coursework

Maseno University

BSc Public Health & Information Technology, Public Health & Information Technology

Studied Public Health and Information Technology, gaining foundational knowledge in both fields. Completed coursework and projects relevant to the intersection of health and technology.

Orero High School

KCSE, General Studies

Completed secondary education, focusing on the Kenya Certificate of Secondary Education curriculum. Developed strong academic foundations across various subjects.

Sister Dolores Education Centre

KCPE, General Studies

Completed primary education, focusing on the Kenya Certificate of Primary Education curriculum. Gained fundamental knowledge and skills in core subjects.