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@eirinigerogiannaki
I am a detail-oriented QA-focused computer scientist improving e-commerce user experience through testing and content expertise.
I am a detail-oriented computer scientist with an MSc, experienced across e-commerce, digital content management, and customer support.
I am currently expanding my expertise in Software Quality Assurance, focusing on manual testing, defect reporting, and test documentation while preparing for ISTQB Foundation certification.
In roles as E-shop Administrator and Program Director, I validated product data, performed cross-browser and mobile compatibility testing, reported bugs, and collaborated closely with developers and designers to resolve UX and performance issues.
I bring strong analytical skills, clear communication, and hands-on experience with WordPress, Google Analytics, CMS workflows, and testing tools to help teams deliver reliable, user-centered products.
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Work history, roles, and key accomplishments
Emprime Vintage E-Shop
Jan 2023 - Present (2 years 10 months)
Validated product data and performed functional e-shop checks to prevent content errors and ensure checkout and search reliability; collaborated with developers to resolve UX and performance issues.
Xperience More Digital Agency
Jan 2022 - Jan 2023 (1 year)
Coordinated testing of website features pre-launch, reported bugs and usability issues during rollouts, and used analytics to detect content anomalies and improve campaign quality.
iFastRepair Technology Store
Jan 2017 - Jan 2022 (5 years)
Logged and escalated recurring technical issues to improve product quality and tested repaired devices to verify correct operation before customer delivery, maintaining accurate CRM/ERP records.
Digital Publications & E-Shop
Jan 2015 - Jan 2017 (2 years)
Managed WordPress content and performed manual checks on product listings and formatting to ensure error-free customer-facing information and improved UI/UX consistency with development and design teams.
Degrees, certifications, and relevant coursework
ISTQB Foundation Level Certification, Software Testing
Pursuing ISTQB Foundation Level Certification (in progress).
Master of Science, Computer Science & Technology
2016 - 2020
Completed an MSc in Computer Science & Technology at the University of Peloponnese from 2016 to 2020.
Diploma in Digital Marketing, Digital Marketing
Completed a Diploma in Digital Marketing at IST College in 2020.
Bachelor of Science, Telecommunication Science & Technology
2005 - 2015
Completed a Bachelor of Science in Telecommunication Science & Technology at the University of Peloponnese from 2005 to 2015.
Software and tools used professionally
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