Eirini Gerogiannaki
@eirinigerogiannaki
I am a detail-oriented QA-focused computer scientist improving e-commerce user experience through testing and content expertise.
GreeceWhat I'm looking for
I am a detail-oriented computer scientist with an MSc, experienced across e-commerce, digital content management, and customer support.
I am currently expanding my expertise in Software Quality Assurance, focusing on manual testing, defect reporting, and test documentation while preparing for ISTQB Foundation certification.
In roles as E-shop Administrator and Program Director, I validated product data, performed cross-browser and mobile compatibility testing, reported bugs, and collaborated closely with developers and designers to resolve UX and performance issues.
I bring strong analytical skills, clear communication, and hands-on experience with WordPress, Google Analytics, CMS workflows, and testing tools to help teams deliver reliable, user-centered products.
Experience
Work history, roles, and key accomplishments
E-shop Administrator
Emprime Vintage E-Shop
Jan 2023 - Present (2 years 7 months)
Validated product data and performed functional e-shop checks to prevent content errors and ensure checkout and search reliability; collaborated with developers to resolve UX and performance issues.
Program Director, Digital Content
Xperience More Digital Agency
Jan 2022 - Jan 2023 (1 year)
Coordinated testing of website features pre-launch, reported bugs and usability issues during rollouts, and used analytics to detect content anomalies and improve campaign quality.
Customer Service Representative
iFastRepair Technology Store
Jan 2017 - Jan 2022 (5 years)
Logged and escalated recurring technical issues to improve product quality and tested repaired devices to verify correct operation before customer delivery, maintaining accurate CRM/ERP records.
Content Manager
Digital Publications & E-Shop
Jan 2015 - Jan 2017 (2 years)
Managed WordPress content and performed manual checks on product listings and formatting to ensure error-free customer-facing information and improved UI/UX consistency with development and design teams.
Education
Degrees, certifications, and relevant coursework
ISISTQB
ISTQB Foundation Level Certification, Software Testing
Pursuing ISTQB Foundation Level Certification (in progress).
UPUniversity of Peloponnese
Master of Science, Computer Science & Technology
2016 - 2020
Completed an MSc in Computer Science & Technology at the University of Peloponnese from 2016 to 2020.
IST College
Diploma in Digital Marketing, Digital Marketing
Completed a Diploma in Digital Marketing at IST College in 2020.
UPUniversity of Peloponnese
Bachelor of Science, Telecommunication Science & Technology
2005 - 2015
Completed a Bachelor of Science in Telecommunication Science & Technology at the University of Peloponnese from 2005 to 2015.
Tech stack
Software and tools used professionally
Availability
Location
GreeceAuthorized to work in
Job categories
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