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@dimitratzika
Senior Quality Assurance Engineer with 18 years of experience.
As a Senior Quality Assurance Engineer with over 18 years of experience, I have honed my skills in software testing and quality assurance across various sectors including Retail, IT, Telecommunications, FinTech, and digital marketing. My ISTQB certification underscores my commitment to excellence in this field, and I have a proven track record of enhancing QA processes through the implementation of standardized best practices and automation.
Throughout my career, I have led numerous projects, including significant contributions to Salesforce CRM solutions and the Clinical Trials Regulation platform. My expertise extends to both manual and automated testing, utilizing tools such as Selenium and Cypress. I take pride in my ability to prepare comprehensive test documentation and deliver training sessions, ensuring that both technical teams and end users are well-equipped to meet project requirements.
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Work history, roles, and key accomplishments
Onelity
Oct 2021 - Present (4 years 1 month)
Led QA process improvements by implementing standardized best practices and enhancing test coverage through automation. Collaborated in Agile/Scrum ceremonies and conducted training sessions for candidates preparing for ISTQB certifications.
Trasys
Apr 2008 - Sep 2021 (13 years 5 months)
Reviewed specifications, defined test strategies, and created test cases for various testing types. Executed manual and automated tests using Selenium, logging and tracking defects for structured communication with development teams.
Qualco
Nov 2007 - Apr 2008 (5 months)
Planned and executed system, acceptance, and UAT testing throughout project lifecycles, including root cause analysis and defect resolution using database scripts. Collaborated with development teams and customers to ensure high-quality deliverables, and prepared user guides and delivered on-site training and support.
Velti
Oct 2005 - Nov 2007 (2 years 1 month)
Designed and executed functional, usability, and performance test cases based on project requirements, conducting system and acceptance testing in both project and production environments. Managed defect tracking in JIRA, performed root cause analysis, and documented test results for structured communication with development teams.
Degrees, certifications, and relevant coursework
Bachelor of Science, Computer Science - Information Systems
Studied Computer Science with a focus on Information Systems. Gained foundational knowledge in software development, data management, and system analysis.
ISTQB Acceptance Testing, Software Testing
Completed certification in ISTQB Acceptance Testing, enhancing skills in validating software against user requirements.
Professional Scrum Master, Project Management
Achieved Professional Scrum Master certification, demonstrating expertise in Agile methodologies and Scrum framework.
ISTQB Foundation Agile Tester Extension, Software Testing
Obtained ISTQB Foundation Agile Tester Extension, focusing on testing practices within Agile environments.
ISTQB Advanced Test Automation Engineer, Software Testing
Earned ISTQB Advanced Test Automation Engineer certification, specializing in designing and implementing automated tests.
ISTQB Certified Tester Advanced Level, Test Manager, Software Testing
Attained ISTQB Certified Tester Advanced Level, Test Manager, covering advanced test management principles and practices.
ISTQB Foundation Certificate in Software testing, Software Testing
Completed ISTQB Foundation Certificate in Software Testing, establishing a strong base in software testing fundamentals.
Certificate of Proficiency in English, English Language
Achieved Certificate of Proficiency in English (ECPE), demonstrating advanced English language skills.
Software and tools used professionally
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