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Dimitra Tzika

@dimitratzika

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Senior Quality Assurance Engineer with 18 years of experience.

Greece

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What I'm looking for

I am seeking a role that fosters collaboration, encourages innovation, and offers opportunities for professional growth in quality assurance.

As a Senior Quality Assurance Engineer with over 18 years of experience, I have honed my skills in software testing and quality assurance across various sectors including Retail, IT, Telecommunications, FinTech, and digital marketing. My ISTQB certification underscores my commitment to excellence in this field, and I have a proven track record of enhancing QA processes through the implementation of standardized best practices and automation.

Throughout my career, I have led numerous projects, including significant contributions to Salesforce CRM solutions and the Clinical Trials Regulation platform. My expertise extends to both manual and automated testing, utilizing tools such as Selenium and Cypress. I take pride in my ability to prepare comprehensive test documentation and deliver training sessions, ensuring that both technical teams and end users are well-equipped to meet project requirements.

Experience

Work history, roles, and key accomplishments

Current

Senior Quality Assurance Engineer

Current

Onelity

Oct 2021 - Present (3 years 8 months)

Led QA process improvements by implementing standardized best practices and enhancing test coverage through automation. Collaborated in Agile/Scrum ceremonies and conducted training sessions for candidates preparing for ISTQB certifications.

Salesforce Agile Scrum ISTQB Test Automation Quality Assurance Test Coverage Training Mentoring

Senior Test Engineer

Trasys

Apr 2008 - Sep 2021 (13 years 5 months)

Reviewed specifications, defined test strategies, and created test cases for various testing types. Executed manual and automated tests using Selenium, logging and tracking defects for structured communication with development teams.

Selenium Test Automation Test Strategy Test Reporting UAT Regression Testing

IT Consultant and Support

Qualco

Nov 2007 - Apr 2008 (5 months)

Planned and executed system, acceptance, and UAT testing throughout project lifecycles, including root cause analysis and defect resolution using database scripts. Collaborated with development teams and customers to ensure high-quality deliverables, and prepared user guides and delivered on-site training and support.

UAT Acceptance Testing Root Cause Analysis User Guides On Site Training Customer Support

Quality Assurance Engineer

Velti

Oct 2005 - Nov 2007 (2 years 1 month)

Designed and executed functional, usability, and performance test cases based on project requirements, conducting system and acceptance testing in both project and production environments. Managed defect tracking in JIRA, performed root cause analysis, and documented test results for structured communication with development teams.

Functional Testing Usability Testing Performance Testing Test Systems Acceptance Testing Jira Root Cause Analysis Documentation

Education

Degrees, certifications, and relevant coursework

Athens University of Economics and Business

Bachelor of Science, Computer Science - Information Systems

Studied Computer Science with a focus on Information Systems. Gained foundational knowledge in software development, data management, and system analysis.