Eghosa Aghahowa
@eghosaaghahowa
Versatile product manager with a passion for market research.
What I'm looking for
I am a versatile and result-driven professional with years of experience in product management and business development. My journey has been marked by a keen eye for detail and a responsible approach to task execution. I thrive in collaborative environments, leveraging my excellent communication skills to achieve objectives and drive growth.
Currently, I serve as a Product Manager at Tech Lab Business, where I identify emerging market opportunities and contribute to strategies for optimizing product listings. My role involves working closely with sales, marketing, and technical teams to ensure successful product launches and ongoing support. I take pride in monitoring sales performance, analyzing trends, and providing actionable insights for strategy adjustments.
Previously, I held the position of Business Development and Procurement Manager at Tech Lab Marketers, where I managed the procurement process and maintained strong customer relationships. My experience also includes leading a support team in Malaysia, where I focused on coaching and developing team members to meet service levels and resolve client complaints effectively.
Experience
Work history, roles, and key accomplishments
Product Manager
Tech Lab Business
Nov 2020 - Present (4 years 7 months)
Identified emerging market opportunities, conducted surveys, and recommended products for inclusion in the portfolio. Contributed to strategies for optimizing product listings on various platforms and explored potential partnerships.
Business Development and Procurement Manager
Tech Lab Marketers
Oct 2017 - Nov 2020 (3 years 1 month)
Identified new sales leads and pitched products and services. Managed the procurement process for selected products, ensuring quality and cost-effectiveness.
Consumer Operations Support (Team Leader/Supervisor)
Sudong Sdn Bhd
Aug 2013 - Present (11 years 10 months)
Coached and developed a support team, managing members to meet service levels and resolving escalated client complaints. Conducted briefings, training, team appraisals, and mentored staff while monitoring work orders.
Support Executive (Helpdesk)
Sudong Sdn Bhd
Oct 2012 - Present (12 years 8 months)
Handled incoming client requests and resolved issues, providing technical support to clients. Contributed to improving customer service methods and resolving complaints.
Education
Degrees, certifications, and relevant coursework
Kuala Lumpur Infrastructure University College
MBA, Project Management
Completed a Master of Business Administration with a specialization in Project Management. Gained expertise in project planning, execution, and control.
Rivers State University Of Science And Technology
B.Sc. Business Administration, Business Administration (Management)
Earned a Bachelor of Science in Business Administration with a focus on Management. Developed a strong foundation in business principles and management practices.
Availability
Location
Authorized to work in
Job categories
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