Edward Day
@edwardday
Information professional specializing in research, knowledge management, and content documentation.
What I'm looking for
I’m an information professional with a Master of Science in Library and Information Science (minor: Applied Data Science), grounded in research, information retrieval, and digital content organization.
I help users locate, evaluate, and understand information through strong organization, communication, and content development—whether delivering educational sessions or responding to research inquiries.
In roles supporting institutional systems and libraries, I investigated and resolved issues via ServiceNow, and created reports and dashboards to improve access to information and support decision-making. I also digitized historical materials, applied metadata standards, and produced finding aids to make digital collections more discoverable and accessible.
Across my experience, I consistently maintain accurate documentation, manage confidentiality, and collaborate with internal and external partners to support successful transitions and user success.
Experience
Work history, roles, and key accomplishments
Outpatient Counselor
St. Joseph's Addiction Treatment & Recovery Center
Apr 2025 - Present (1 year 3 months)
Conduct detailed client assessments and maintain accurate documentation while developing individualized treatment plans. Facilitate in-person and virtual educational sessions and ensure regulatory compliance for confidential information.
Aftercare Coordinator
St. Joseph's Addiction Treatment & Recovery Center
Feb 2023 - Apr 2025 (2 years 2 months)
Coordinated aftercare services and resources for individuals transitioning from residential treatment. Researched community programs, delivered weekly group educational presentations, and maintained detailed records across multiple systems.
Information Systems Assistant
SUNY Plattsburgh
Jun 2022 - Feb 2023 (8 months)
Supported institutional technology systems and responded to user support requests. Investigated and resolved issues submitted through ServiceNow and created reports and dashboards to improve access to information.
Reference Services Assistant
Feinberg Library, SUNY Plattsburgh
Jan 2022 - Sep 2022 (8 months)
Assisted students and faculty with research and information retrieval. Helped users locate, evaluate, and access information resources, responded to research inquiries via LibAnswers, and supported information literacy and user education initiatives.
Digital Archives Intern
Lake Placid Public Library
Jan 2022 - Apr 2022 (3 months)
Digitized historical materials and organized digital collections. Applied metadata standards to improve discoverability and accessibility and created finding aids and descriptive records for archival materials.
Educator
Schwartz Preschool
Feb 2018 - Jan 2022 (3 years 11 months)
Developed educational content for diverse learning needs and created engaging project-based learning experiences. Communicated concepts in accessible ways and collaborated with families and colleagues to support learning outcomes.
Education
Degrees, certifications, and relevant coursework
Drexel University
Master of Science in Library and Information Science, Library and Information Science
Earned a Master of Science in Library and Information Science with a minor in Applied Data Science.
Rowan University
Bachelor of Arts in History, History
Earned a Bachelor of Arts in History with minors in Education and International Studies.
The TEFLOrg
TEFL Certification, Teaching English as a Foreign Language (TEFL)
2025 -
Completed a 120-hour TEFL certification course covering teaching methodology, lesson planning, and language acquisition fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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