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Edith Moturi

@edithmoturi

Virtual Executive Assistant at Solvo Global who coordinated schedules, client communications, and remote workflows.

At Solvo Global, I provided remote administrative and client-support assistance, coordinating schedules, appointments, and follow-ups to keep daily operations organised. I handled digital correspondence and maintained accurate, confidential client records.

At Onfon, I handled customer enquiries remotely, investigated issues, and communicated clear next steps or resolutions. I also followed up on unresolved cases and shared recurring customer feedback with the appropriate team.

Experience

Work history, roles, and key accomplishments

Remote Customer Support Representative

Onfon

Jul 2025 - Jul 2026 (1 year)

Handled customer enquiries remotely, investigated issues, and communicated resolutions. Prioritised requests, maintained accurate records, and followed up on unresolved cases.

Customer Support Email Chat Phone Ticketing CRM Data Entry Digital Records Problem Solving Communication Skills Remote Collaboration

Virtual Executive Assistant

Solvo Global

Jul 2023 - Jun 2025 (1 year 11 months)

Provided remote administrative and client-support assistance, managing tasks, communications, and follow-ups. Coordinated schedules, maintained digital records, and conducted online research.

Virtual Assistant Administrative Support Email Management Calendar Management Microsoft Office Google Workspace Zoom Data Entry Research Time Management

Staff Nurse – Medical-Surgical Department

Oasis Specialist Hospital

Nov 2022 - Jun 2023 (7 months)

Provided client-focused support in a busy environment, prioritised needs, and coordinated multidisciplinary support. Maintained accurate records and educated clients and families.

Nursing Patient Care Communication Skills Documentation Confidentiality multidisciplinary coordination

Staff Nurse – Medical-Surgical Unit

Nyangena Hospital

Oct 2022 - Oct 2022 (0 months)

Delivered client-focused service while maintaining safety, documentation, and confidentiality standards. Communicated professionally with clients, families, and colleagues.

Nursing Patient Care Communication Skills Documentation Confidentiality