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Eddie UserEU
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Eddie User

@eddieuser1

I design Southeast Asia travel experiences and manage complex group operations from itinerary to on-tour delivery.

Vietnam
Message

What I'm looking for

I'm looking for fast-moving work at the intersection of people, travel experiences, creativity, and communication, where I can combine tourism operations with content, social media, and trend-driven thinking.

I've managed end-to-end logistics for international school groups at The Learning Adventure, coordinating travel across Southeast Asia and Australia for groups of up to 150 participants.

I negotiate hotel and restaurant rates, prepare quotations, track bookings, verify expenses, and resolve on-tour issues through real-time coordination with global partners. In 2025 and 2026, I supported group travel across Singapore, Vietnam, Thailand, Malaysia, Indonesia, the Philippines, and Australia.

Previously at Boss Travel & Events, I designed more than 50 Thailand programs and around 30 Vietnam programs, secured 10 private-group bookings worth approximately VND 1 billion in six months, and led groups throughout Thailand, Vietnam, Singapore, and Malaysia. My background in marketing also informs my interest in content, social media, and ideas that connect with audiences.

Experience

Work history, roles, and key accomplishments

The Learning Adventure logoTA
Current

Operation Officer

Jan 2025 - Present (1 year 7 months)

1. Managed end-to-end logistics for international school groups across Southeast Asia and Australia, with average group sizes of 40–50 participants. Successfully handled larger groups of up to 120 participants in Singapore and 150 participants in Australia.
- In 2025: 8 groups travelled to Singapore, 2 groups to Vietnam, 7 groups to Thailand, 2 groups to Borneo (Malaysia), and 3 groups to Bali (In

Boss Travel & Events logoBE

Southeast Asia Travel Specialist

Aug 2023 - Sep 2024 (1 year 1 month)

1. Designed and tailored more than 50 travel programs to Thailand, including Bangkok, Pattaya, Chiang Mai, Chiang Rai, Kanchanaburi, Koh Samui, and Phuket; around 30 travel programs to Vietnam for international travellers; and 2 programs to Bali.
2. Successfully secured bookings for 10 private groups, generating total revenue of approximately VND 1 billion (around USD 38,000) within 6 months.
3. S

Boss Travel & Events logoBE

Operations Officer & Tour Leader

Aug 2022 - Aug 2023 (1 year)

1. Managed on-site logistics, supplier coordination, and emergency handling for both corporate and school groups.
2. Built and maintained strong partnerships with hotels, DMCs, and transportation providers.
3. Travelled with groups as a tour leader, accompanying clients to destinations including Thailand, Vietnam, Singapore, and Malaysia.

Education

Degrees, certifications, and relevant coursework

HD

Hoa Sen University (Respect Diversity)

Bachelor's Degree, Marketing

Hoa Sen University logoHU

Hoa Sen University

Bachelor's Degree, Marketing

Pursued a Bachelor's Degree in Marketing at Hoa Sen University.

Tech stack

Software and tools used professionally

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