Looking for a job

ebony robertson

@ebonyrobertson

Patient Coordinator and Endoscopy Technician at AmSurg, supporting patient care and assisting with 20–30+ endoscopic procedures daily.

United States

Message

What I'm looking for

I'm seeking an opportunity to contribute my organizational, communication, and operational skills in a role that values precision, teamwork, and exceptional service.

At AmSurg, I support patients as a Patient Coordinator / Receptionist, handling check-in, insurance verification, scheduling communication, and accurate electronic medical records while following HIPAA guidelines.

As an Endoscopy Technician at AmSurg, I assisted physicians and nursing teams with 20–30+ procedures per day. I prepared rooms and patients, supported equipment readiness, and helped keep cases flowing efficiently.

I cleaned, disinfected, and reprocessed endoscopic equipment in line with infection prevention standards and maintained documentation for scope tracking, reprocessing, and quality assurance.

Previously, I coordinated office administration at Fidelity National Title and led event bar operations at The Block Orlando. Those roles included managing transaction documents and schedules, and supervising and training hospitality staff.

Experience

Work history, roles, and key accomplishments

Current

Endoscopy Technician

Current

AmSurg

Dec 2024 - Present (1 year 10 months)

Assists physicians and nursing teams with 20-30+ endoscopic procedures per day, ensuring rooms are prepared and patients safely positioned. Cleans and reprocesses equipment in compliance with infection prevention standards and maintains accurate documentation.

Endoscopy Support Scope Reprocessing Infection Control Sterilization Medical Equipment Setup Documentation HIPAA compliance Patient Safety

Current

Patient Coordinator / Receptionist

Current

AmSurg

Dec 2024 - Present (1 year 10 months)

Greets patients, checks them in and out, verifies insurance details, and maintains accurate patient records in electronic medical systems. Handles referrals, authorizations, and payment processing while following HIPAA guidelines.

Patient Care Insurance Verification Electronic Medical Records HIPAA compliance Customer Service Payment Processing Referrals Authorization

Lead/Event Hospitality Bartender

The Block Orlando

Nov 2021 - Sep 2025 (3 years 10 months)

Led bar operations for high-volume events serving 300-1,000+ guests, supervising and training 5-15 bartenders. Managed inventory, reduced waste by 10-15%, and processed $10K-$30K+ in beverage sales per event.

Bartending Event Management Team Leadership Inventory Management Cash Handling POS systems Customer Service Alcohol Compliance

Office Administrator

Fidelity National Title

Apr 2023 - May 2024 (1 year 1 month)

Managed administrative support for a high-volume title and escrow office, processing 50-100+ transaction files weekly. Coordinated closing documents, scheduled closings, and streamlined workflows to reduce processing time by 15-20%.

Administrative Support Document Management Scheduling Customer Service Compliance Workflow Optimization Record keeping