Open to opportunities

sam knetzer

@samknetzer

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Personable healthcare professional with 4+ years in customer service.

United States

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What I'm looking for

I am looking for a healthcare role that allows me to utilize my skills and passion for patient care while contributing to a collaborative team environment.

I am a dedicated and adaptable individual with over four years of experience in high-volume customer service roles, primarily within the hospitality sector. My strong academic foundation in Health Science, combined with my hands-on experience in various healthcare-related environments, has equipped me with the skills necessary to excel in a healthcare role. I thrive in fast-paced environments and am committed to maintaining high standards of service and care.

Throughout my career, I have demonstrated my ability to multitask effectively while ensuring a positive experience for clients and colleagues alike. My experience as a Server and Bartender has honed my interpersonal skills, allowing me to build rapport with diverse groups of people. Additionally, my volunteer work in medical settings has provided me with invaluable insights into patient care and the healthcare system, further fueling my passion for transitioning into a healthcare role.

Experience

Work history, roles, and key accomplishments

Current

Server - Bartender

Current

Rococo Steak

Jan 2024 - Present (1 year 7 months)

Supported a collaborative work environment. Maintained strict adherence to company standards, resulting in consistent positive guest experiences.

Customer Service Teamwork Hospitality

Lead Server - Bartender

Charlie Park Tallahassee - For the Table Hospitality

Jan 2022 - Jan 2024 (2 years)

Adapted quickly to a change in priorities while maintaining efficiency in a high-volume hospitality environment. Trained new team members on service procedures.

Training Hospitality Management

Medical Legal Support Team

Florin Roebig P.A.

Jan 2019 - Jan 2021 (2 years)

Constructed tedious court letters regarding client cases. Worked alongside medical providers and business related personnel to obtain necessary documents for case files.

Legal Documentation Medical Records Data Entry Administrative Support Legal Research

Assistant Volunteer

Center for Wellness and Medical Professions (CWMP)

Jan 2017 - Jan 2018 (1 year)

Supported Medical Staff in conducting health assessments. Prepared medical equipment while upholding sterilization measures.

Sterilization Patient Care

Education

Degrees, certifications, and relevant coursework

University of South Florida

BS in Biological Health Sciences, Biological Health Sciences

2024 -

Currently pursuing a Bachelor of Science in Biological Health Sciences, with an expected graduation in May 2026. Relevant coursework includes Medical Legal Terminology, Public Health Policy, and Health Care Systems.

Tallahassee State College

AA – Health Science, Health Science

2022 - 2024

Completed an Associate of Arts degree in Health Science. This program provided a foundational understanding of health-related principles and practices.