Eboni Smith

Review employer accounts, wage records, and supporting documents to resolve reporting questions and determine account status. Explain documentation needs and determinations, analyze quarterly wages, and maintain accurate case notes.

Manage accounts payable, vendor payments, reconciliations, remittances, and accounting records using QuickBooks Online and Excel. Coordinate with HR, operations, vendors, and banks; maintain confidential employee and payroll support documentation.

Manage end-to-end payroll processing, timecards, earnings, deductions, reimbursements, and payroll adjustments. Reconcile payroll registers, research variances, correct discrepancies, and retain supporting documentation for each cycle.

Supported payroll operations and addressed employee pay and timekeeping questions with accuracy and confidentiality. Reviewed employee data, payroll corrections, and documentation needed for HR and payroll follow-up.

Managed customer accounts, invoicing, payments, transactions, receivables, file updates, and issue resolution. Maintained complete account records and coordinated changes with customers and internal teams.

Processed invoices and payments, monitored collections, followed up on overdue accounts, and reconciled statements. Prepared reports and researched discrepancies to support timely account resolution.

Prepared client account reports, coordinated with internal teams, maintained records, and responded to customer needs. Supported account retention through accurate reporting, communication, and follow-through.

Bachelor's degree in Human Resources from Norfolk State University, completed in 2018.

Associate degree in Accounting from Strayer University, completed in 2014.