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jacquelyne Goodridge

@jacquelynegoodridge

Compassionate behavioral health technician and direct support professional focused on safe, structured, data-driven care.

United States
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What I'm looking for

I’m looking for a fast-paced role where I can support people with safe, structured, compassionate care using my data-collection, documentation, and communication skills, while continuing to learn and grow with a supportive team.

I’m a hardworking, detail-oriented professional who adapts quickly in fast-paced environments and stays committed to getting tasks done efficiently while maintaining high standards. I bring hands-on experience supporting individuals through structured, safety-first routines and clear communication.

In my roles as a Behavioral Health Technician and a Direct Support Professional, I provided one-on-one and overnight support, implemented individualized treatment or support plans, and supported skill-building through daily living, communication, and behavior support strategies. I collected and recorded data on client progress and behaviors and documented observations accurately to ensure continuity of care.

I also developed strong customer-facing and team skills through restaurant and childcare work, assisting with lesson plans, supervising playtime, and supporting children’s daily activities with care and patience. With certifications including ServSafe, CPR, and Food Handler, I’m ready to contribute to a team that values safety, professionalism, and continuous improvement.

Experience

Work history, roles, and key accomplishments

OL

Direct Support Professional

Optimae LifeServices

Mar 2025 - Sep 2025 (6 months)

Provided direct care and overnight supervision to residents with intellectual and developmental disabilities in a structured facility setting. Supported ADLs, administered medication per care plans, responded to incidents/emergencies, and maintained detailed overnight documentation.

FR

Restaurant Dessert Prep

Fountain Hickory Park Restaurant

Mar 2025 - Aug 2025 (5 months)

Prepared desserts including malts, milkshakes, and sundaes while maintaining surrounding area cleanliness. Restocked items and completed closing and housekeeping tasks.

GB

Crew Member

Garbanzo Mediterranean Fresh and Frutta Bowls

Jun 2024 - Aug 2024 (2 months)

Prepared and processed in-person and online orders, including prepping and cooking food. Maintained cleanliness in the lobby and back area, supported restocking, and worked as part of the team to complete shift tasks.

SU

Subway Sandwich Artist

Subway

Mar 2024 - Jun 2024 (3 months)

Prepared sandwiches and managed customer service while also working the cash register. Supported cleaning, restocking, and basic food prep tasks to keep the station running smoothly.

MC

Team Member

McDonald's

Sep 2023 - Nov 2023 (2 months)

Handled front counter and window operations, stocked items, and supported order processing and packaging. Worked on headset communication, cleaning the lobby, and keeping service areas organized.

Education

Degrees, certifications, and relevant coursework

AS

Ames High School

High school diploma or GED, High School (General)

2023 - 2025

Completed a high school diploma or GED at Ames High School from September 2023 to April 2025.

Tech stack

Software and tools used professionally

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