Dustin ThachDT
Open to opportunities

Dustin Thach

@dustinthach

QA Engineer who values lifelong learning and thrives under challenges, growth, and quality work. .

United States

What I'm looking for

I am seeking a role that puts customer centricity, modern technologies, and growth opportunities at the forefront.

I am a Senior Quality Assurance Engineer with extensive experience in leading QA teams and enhancing testing processes. At Pavilion Payments, I successfully led a team of five QA Engineers, overseeing the end-to-end testing of Windows-based kiosk applications for a prominent payment provider in the gaming industry. My efforts resulted in a remarkable 500% increase in test coverage by expanding our regression suite from 50 to over 300 test cases. Additionally, I developed a proof-of-concept Playwright Automation suite that significantly reduced manual validation time by 60%, showcasing my commitment to efficiency and quality.

Prior to my role at Pavilion Payments, I worked as a Quality Assurance Engineer at DiTronics Financial Services, where I designed and executed comprehensive test plans for innovative software products in the fintech sector. My collaboration with cross-functional teams allowed us to identify and resolve software defects before release, ensuring compliance with rigorous testing requirements and gaming regulations. I also optimized existing test plans, leading to a 15% increase in efficiency, and modified test cases to align with our evolving product suite, achieving a 45% boost in overall efficiency.

Experience

Work history, roles, and key accomplishments

PP

Senior Quality Assurance Engineer

Pavilion Payments

Jul 2024 - May 2025 (10 months)

Led a team of 5 QA Engineers through end-to-end testing of Windows-based kiosk applications for a leading gaming industry payment provider. Expanded regression suite from 50 to 300+ cases, boosting test coverage by 500%, and built a proof-of-concept Playwright Automation suite. Validated ActiveX hardware integrations and third-party Casino Management System (CMS) interfaces, while spearheading int

DL

Quality Assurance Engineer

DiTronics Financial Services LLC.

May 2023 - Jul 2024 (1 year 2 months)

Performed manual test cases and test scripts for an innovative cash access Fintech company, designing and executing comprehensive test plans for unreleased software products ensuring compliance with regulations. Collaborated with cross-functional teams to identify and resolve software defects pre-release and architected multiple complex staging and pre-production environments. Implemented quality

BS

Field Service Technician

BC Tech Pro, Worldwide Tech Services

Oct 2022 - May 2023 (7 months)

Performed diagnostics and repairs on Dell/Lenovo desktops, laptops, and servers, supporting the Nevada, Utah, and Arizona service regions. Received, managed, and installed warranty replacement parts, returning old defective parts as required. Navigated, scheduled, and executed work orders through a proprietary IT Services Management ticketing system.

Education

Degrees, certifications, and relevant coursework

RS

Rancho High School

High School Diploma, Aviation Maintenance

2009 - 2013

Tech stack

Software and tools used professionally

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Dustin Thach - Senior Quality Assurance Engineer - Pavilion Payments | Himalayas