I am seeking a role that puts customer centricity, modern technologies, and growth opportunities at the forefront.
Dustin Thach
@dustinthach
QA Engineer who values lifelong learning and thrives under challenges, growth, and quality work. .
What I'm looking for
I am a Senior Quality Assurance Engineer with extensive experience in leading QA teams and enhancing testing processes. At Pavilion Payments, I successfully led a team of five QA Engineers, overseeing the end-to-end testing of Windows-based kiosk applications for a prominent payment provider in the gaming industry. My efforts resulted in a remarkable 500% increase in test coverage by expanding our regression suite from 50 to over 300 test cases. Additionally, I developed a proof-of-concept Playwright Automation suite that significantly reduced manual validation time by 60%, showcasing my commitment to efficiency and quality.
Prior to my role at Pavilion Payments, I worked as a Quality Assurance Engineer at DiTronics Financial Services, where I designed and executed comprehensive test plans for innovative software products in the fintech sector. My collaboration with cross-functional teams allowed us to identify and resolve software defects before release, ensuring compliance with rigorous testing requirements and gaming regulations. I also optimized existing test plans, leading to a 15% increase in efficiency, and modified test cases to align with our evolving product suite, achieving a 45% boost in overall efficiency.
Experience
Work history, roles, and key accomplishments
Senior Quality Assurance Engineer
Pavilion Payments
Jul 2024 - May 2025 (10 months)
Led a team of 5 QA Engineers through end-to-end testing of Windows-based kiosk applications for a leading gaming industry payment provider. Expanded regression suite from 50 to 300+ cases, boosting test coverage by 500%, and built a proof-of-concept Playwright Automation suite. Validated ActiveX hardware integrations and third-party Casino Management System (CMS) interfaces, while spearheading int
Quality Assurance Engineer
DiTronics Financial Services LLC.
May 2023 - Jul 2024 (1 year 2 months)
Performed manual test cases and test scripts for an innovative cash access Fintech company, designing and executing comprehensive test plans for unreleased software products ensuring compliance with regulations. Collaborated with cross-functional teams to identify and resolve software defects pre-release and architected multiple complex staging and pre-production environments. Implemented quality
Field Service Technician
BC Tech Pro, Worldwide Tech Services
Oct 2022 - May 2023 (7 months)
Performed diagnostics and repairs on Dell/Lenovo desktops, laptops, and servers, supporting the Nevada, Utah, and Arizona service regions. Received, managed, and installed warranty replacement parts, returning old defective parts as required. Navigated, scheduled, and executed work orders through a proprietary IT Services Management ticketing system.
Education
Degrees, certifications, and relevant coursework
Rancho High School
High School Diploma, Aviation Maintenance
2009 - 2013
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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