Durgesh Singh
@durgeshsingh1
Customer-focused service advisor with telesales and computer skills.
IndiaWhat I'm looking for
I am a service advisor with hands-on experience in automotive service, telesales, and basic computer operations. I have worked as a Service Advisor at Atma Ram Auto Enterprises (Mahindra) since October 2023 and previously served as a telesales executive at Jana Small Financial Services.
My background includes one year as a computer operator in a footwear company and ongoing B.Sc. studies at Dr. B.R. Ambedkar University, Agra. I leverage clear communication, responsibility, and a positive attitude to support operational goals.
I am comfortable using Microsoft Word, PowerPoint, and Excel and apply these tools to streamline tasks and improve documentation. I speak Hindi and English and bring a customer-centric approach to service and sales interactions.
I am seeking opportunities where I can apply my service-advising experience, grow professionally, and contribute to organizational development through reliable, communicative, and technically competent work.
Experience
Work history, roles, and key accomplishments
Service Advisor
Atma Ram Auto Enterprises
Oct 2023 - Present (2 years 2 months)
Serving as a service advisor at a Mahindra dealer since October 2023, coordinating service appointments, customer communication, and vehicle service workflow to improve customer satisfaction.
Telesales Executive
Jana Small Financial Services
Jul 2022 - Sep 2023 (1 year 2 months)
Performed telesales for financial products from July 2022 to September 2023, meeting outreach and conversion targets and maintaining customer records to support sales operations.
Computer Operator
Foot Wear Company
Worked as a computer operator for one year handling office software tasks, data entry, and document preparation to support daily administrative operations.
Education
Degrees, certifications, and relevant coursework
DADr. B.R. Ambedkar University Agra
Bachelor of Science, Science
Pursuing Bachelor of Science at Dr. B.R. Ambedkar University, Agra (currently enrolled).
Board of High School and Intermediate Education Uttar Pradesh
Intermediate Certificate, General/Higher Secondary Education
Completed Intermediate (higher secondary) under the Uttar Pradesh Board, passing in 2021.
Board of High School and Intermediate Education Uttar Pradesh
High School Certificate, General/Secondary Education
Completed High School (secondary education) under the Uttar Pradesh Board, passing in 2019.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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