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DUNCAN JORDAN

@duncanjordan

Apprenticeship facilitator and CIM Senior Examiner at Zenith Training, creating and delivering a Level 4 AI & Automation Practitioner programme.

United Kingdom

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What I'm looking for

I’m seeking associate, freelance or employed opportunities in external quality assurance, standards verification, moderation, examining and apprenticeship assessment.

At Zenith Training, I created, launched and deliver a new Level 4 AI & Automation Practitioner apprenticeship programme, developing its curriculum, learning resources and assessment activities. I also undertake internal quality assurance, sampling learner evidence and assessment decisions and giving developmental feedback to assessors.

As a Senior Examiner at the Chartered Institute of Marketing, I set, mark and moderate professional assessments. I lead examiner training, standardisation and appeals processes, and produce examiner reports.

Previously, as Programme Manager for Level 3 Team Leader Apprenticeships at Northumbria Healthcare NHS Foundation Trust, I managed programme design, delivery and assessment, including portfolio reviews and EPA readiness. I’m seeking associate, freelance or employed opportunities in external quality assurance, standards verification, moderation, examining and apprenticeship assessment.

Experience

Work history, roles, and key accomplishments

Current

Apprenticeship Facilitator, Curriculum Developer & Internal IQA

Current

Zenith Training

Jan 2025 - Present (1 year 10 months)

Created, launched and delivered the new Level 4 AI & Automation Practitioner apprenticeship programme, developing curriculum, learning resources and assessment activities. Undertakes internal quality assurance, including sampling learner evidence and assessment decisions, and provides developmental feedback to assessors.

Internal Quality Assurance Curriculum Development Occupational Standards Assessment Design AI and Automation Digital Marketing Content Creation Team Leadership Business Administration Moodle Blackboard LMS Teams Tessello OneFile Smart Assessor

Current

Senior Examiner – Integrated Planning

Current

Chartered Institute of Marketing (CIM)

Jan 2010 - Present (16 years 10 months)

Set, mark and moderate professional assessments; contribute to consistent application of marking standards. Lead examiner training, standardisation and appeals processes; produce examiner reports and support reliable assessment decisions.

Assessment Setting Markings Moderation Standardisation Appeals Examiner Reports Examiner Training Professional Development

Programme Manager – Level 3 Team Leader Apprenticeships

Northumbria Healthcare NHS Foundation Trust

Jan 2019 - Jan 2025 (6 years)

Managed programme design, delivery and assessment, including portfolio reviews, professional discussions and EPA readiness. Quality-assured learning resources, led staff, undertook quality audits and supported Gateway documentation and compliance.

Program Management Apprenticeship Delivery Assessments Portfolio Review Professional Dialogue EPA Compliance Quality Assurance Quality Audits Compliance

Lead Tutor / Talent Coach / Team Leader

Capita (Knowledgepool)

Jan 2014 - Jan 2019 (5 years)

Delivered and assessed business administration, customer service, team leadership and operations management apprenticeships. Led standardisation meetings, managed coaches and developed assessment tools and learning materials.

Apprenticeship Delivery Assessments Business Administration Customer Service Team Leadership Operations Management Standardisation Team Management Learning Materials Development

Lecturer – Business, IT & Marketing

Newcastle College

Jan 2005 - Jan 2014 (9 years)

Delivered and assessed Levels 2–6, including CIM, ILM and foundation degree provision. Developed degree programmes validated by Leeds Metropolitan University; contributed to two Outstanding Ofsted inspections.