DODrake Osterhoff
@drakeosterhoff
Motivated high school graduate with leadership experience in customer service and shift management.
United StatesWhat I'm looking for
I am a motivated and dependable high school graduate with hands-on leadership experience in fast-paced customer service environments. As a Shift Lead / Assistant Manager, I supervised daily operations, supported staff during busy shifts, assisted with scheduling and training, and resolved customer concerns while maintaining inventory and health standards.
I prioritize clear communication, team productivity, and excellent customer engagement, and I am seeking opportunities to expand my skills in team management, operations, and customer-focused roles within a dynamic organization.
Experience
Work history, roles, and key accomplishments
Shift Lead / Assistant Manager
Julie Ann’s Frozen Custard
Nov 2023 - Present (2 years 1 month)
Supervise daily operations and support staff during busy shifts, assist with scheduling and training, and maintain inventory, cleanliness, and compliance with health and safety standards to ensure smooth service.
Education
Degrees, certifications, and relevant coursework
Prairie Ridge High School
High School Diploma, High School
High School Diploma earned from Prairie Ridge High School, completing secondary education in 2025.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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