I've led project and product delivery for McGowan Consulting and the US Anti-Doping Agency, coordinating discovery, mobile app and web re-skins, and Android, iOS, and web application rewrites. I ran daily scrums and weekly client sprint reviews while aligning multiple departments on scope and timelines.
At AndPlus, I partnered with external clients, Product Owners, and development teams to deliver multiple projects within cost, budget, and scope. I managed backlogs, delivery tracking, risk mitigation, retrospectives, and client billing.
During my long tenure at BNY Mellon Global Investment Servicing, I managed acceptance testing teams and complex testing programs across record keeping, tax tracking, accounting control, and cost basis. I've also built experience leading operational teams, improving quality, training employees, and resolving escalated client issues.
