Open to opportunities

Dorothee Louis

@dorotheelouis

Motivated multilingual business administration student and founder delivering exceptional customer service through digital-first communication.

Haiti

Message

What I'm looking for

I’m looking for a remote Customer Service or Call Center Representative role where I can use my multilingual communication, adaptability, and digital order-management experience to deliver clear, friendly support and consistently excellent customer experiences.

I’m a motivated, multilingual young professional fluent in French, Haitian Creole, and English, currently pursuing a Bachelor’s Degree in Business Administration at INAGHEI. I build trust quickly through strong communication, adaptability, and a genuine passion for delivering excellent customer experiences.

Since 2024, I’ve been the Founder & Manager of Aura Boutique, managing an online boutique and personal shopping services. I handle customer orders, payments, and delivery coordination via WhatsApp and social media, while creating marketing content on TikTok and Facebook to attract clients. I also source products from international suppliers like Alibaba and Shein and negotiate with freight forwarders for import shipments—experience that strengthens my customer-first, problem-solving mindset.

Experience

Work history, roles, and key accomplishments

Current

Founder & Boutique Manager

Current

Aura Boutique

Jan 2024 - Present (2 years 5 months)

Founded and managed an online retail and personal shopping boutique, handling customer orders, payments, and delivery coordination via WhatsApp and social media. Sourced products from international suppliers and created marketing content on TikTok and Facebook while negotiating import shipments with freight forwarders.

Customer Service Order Management WhatsApp Social Media Marketing TikTok Facebook Product Sourcing Supplier Vetting