doreen nyakio
@doreennyakio
Detail-oriented health records officer with strong data management skills.
What I'm looking for
I am a highly articulate and confident health records officer with a strong background in health information management. My experience spans various roles in health records and sales, where I have honed my skills in data systems management, client service, and effective communication. I am passionate about leveraging my expertise to improve patient care and streamline health information processes.
Throughout my career, I have successfully managed patient records, handled NHIF and insurance claims, and ensured the integrity of health data. My role as a Health Records Officer at Medilife Hospital has allowed me to develop a keen eye for detail and a commitment to maintaining high standards of patient documentation. I thrive in fast-paced environments and am dedicated to continuous learning and professional growth.
Experience
Work history, roles, and key accomplishments
Health Records Officer
Medilife Hospital-Ruiru
Apr 2022 - Present (3 years 4 months)
Registers new and existing patients, books appointments, and codes diseases. Ensures proper documentation for patients and medical professionals, handles billing, and manages discharges and preauthorizations.
Front Office
Healthpro Surgery
Nov 2021 - Present (3 years 9 months)
Registered new and existing patients, booked appointments, and coded diseases. Managed phone calls, ensured proper documentation for patients and medical professionals, and handled billing.
Front Office
Welcare Medical Centre
Aug 2021 - Present (4 years)
Registered new and existing patients and booked appointments. Coded diseases, received phone calls, and ensured proper billing and documentation for patients and medical professionals.
Health Records Officer
The Lifeline Group of Hospitals
Jan 2021 - Present (4 years 7 months)
Registered new and existing patients into the system and booked appointments. Handled NHIF and other insurance claims, ensuring proper documentation of patient files.
Sales and Marketing
Clavis Fashion Hub
Oct 2020 - Present (4 years 10 months)
Advertised fashion wear on social media and negotiated prices with potential and existing clients. Welcomed customers, showcased products, and managed product delivery and raw material purchases.
Offline Sales Manager
Jiji Kenya
Jun 2020 - Present (5 years 2 months)
Registered new customers into the Jiji Kenya App and assisted them in uploading products or services for advertising. Followed up with existing customers on app usage and sold premium services.
Sales and Marketing
Dreamwaks Limited
Jan 2020 - Present (5 years 7 months)
Marketed and promoted Dreamwaks, a web-based application, to end-users. Coordinated and managed end-user feedback on platform usage, and registered new users.
Census Enumerator
Kenya National Bureau of Statistics
Aug 2019 - Present (6 years)
Identified boundaries for enumeration areas and located structures and households for listing members. Administered census questionnaires and recorded responses.
Sales and Marketing
In-driver Mobile App
May 2019 - Present (6 years 3 months)
Marketed and promoted the In-driver mobile application to taxi drivers and passengers. Coordinated and managed end-user feedback on the mobile app, and registered new drivers.
Health Records Intern
Nazareth Ruiru Hospital
Oct 2018 - Present (6 years 10 months)
Booked patient appointments and collected patient data. Retrieved patient records, performed coding, and managed the filing of NHIF claims.
Education
Degrees, certifications, and relevant coursework
Kenyatta University
Bachelor of Science, Health Records and Information Management
2014 - 2019
Completed a Bachelor of Science in Health Records and Information Management. Gained expertise in managing health records and information systems.
Vocational Training and Production Centre (VTPC)
Certificate, Computer Application
2014 - 2014
Obtained a Certificate in Computer Application. Developed foundational skills in computer applications.
St Mary’s Girls Thigio
Kenya Certificate of Secondary Education, General Studies
2010 - 2013
Completed secondary education and obtained the Kenya Certificate of Secondary Education. Focused on a broad curriculum to prepare for higher education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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