Dorcas Ngonde

I am a motivated procurement and business expert with hands-on experience in sales strategy, market research, and CRM tools.

At Fenix Assessors I collected and analyzed sales data, conducted competitor research, developed dashboards, and supported decision-making to improve visibility of KPIs.

I collaborated with sales teams to refine customer acquisition strategies, contributing to a 15% increase in client retention while strengthening my communication and teamwork skills.

I hold a Bachelor of Commerce in Procurement and Supply Chain Management (Second Class Upper) and a Diploma in Business Management from the University of Nairobi, and I am eager to apply my analytical and relationship-building strengths in procurement, supply chain, or customer-relations roles.