Open to opportunities

doosuur akuranya

@doosuurakuranya

Message

I am an organized administrative pro delivering excellent customer service and office support.

Nigeria

Message

What I'm looking for

I seek a collaborative office role where I can apply administrative, customer service, and social media skills, learn on the job, and contribute to efficient operations and positive customer experiences.

I am an organized and detail-oriented administrative professional with a Bachelor of Science in Computer Science and hands-on experience in customer service, front desk operations, and document management. I engaged customers as a Sales Representative resulting in an increase in sales, assisted with uploading JAMB results, and served as the primary point of contact for office inquiries.

I also design graphics and create engaging content for social media platforms to promote programs and grew followers for an e-learning initiative. I hold a Customer Service Skills certification (Alison, March 2025) and bring strong communication, time management, adaptability, and attention to detail to fast-paced environments.

Experience

Work history, roles, and key accomplishments

Customer Service Officer / IT Personnel

Airmax JAMB Center

Assisted with uploading JAMB results and provided friendly support to an average of 20 customers per day across in-person, phone, and digital channels while maintaining accurate service records.

Customer Service JAMB Result Uploads IT Support Data Entry Troubleshooting Phone Support Communication

Sales Representative

Fumilayo Ventures

Engaged customers to promote and sell products, maintained accurate sales records, and developed customer relationships that increased repeat business and satisfaction.

Sales Customer Relationship Management Record keeping Negotiation Communication Time Management POS

Social Media Handler

Federal Polytechnic Bida

Designed graphics and created engaging content to manage social media platforms for the e-learning program, increasing engagement and follower growth across Instagram, Facebook, and Twitter.

Social Media Management Content Creation Graphic Design Canva Instagram Twitter Community Engagement Adobe Creative Suite

Receptionist

Petrol Palace

Managed front desk operations, handled inquiries and phone calls, scheduled appointments, processed payments, and ensured a professional first impression for visitors.

Scheduling Payment Processing Customer Service MS Office Communication