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Donta Miller

@dontamiller

I turn operational and financial data into executive-ready decisions.

I've delivered executive analytics, KPI frameworks, and Power BI reporting for Baltimore Development Corporation, helping leaders monitor economic performance, investment priorities, and development outcomes.

At Pearson Virtual Schools, I led business and technical analysis for SIS, LMS, and CRM integrations, translating stakeholder needs into requirements, workflows, documentation, and data solutions.

Across CareFirst, T. Rowe Price, SECU, BMO Capital Markets, and Morgan Stanley, I've improved reporting, controls, forecasting, and operations—driving productivity gains, faster processing, and more than $1M in monthly cost savings.

Experience

Work history, roles, and key accomplishments

1st Shift Warehouse Associate / Acting Lead

Misfits Market

Aug 2026 - Sep 2026 (1 month)

Supervised associates and coordinated daily workflow and labor assignments in a high-volume fulfillment environment. Monitored productivity, quality, safety, and operating procedures to support accurate, on-time fulfillment.

Warehouse operations Team Leadership Workflow Coordination Quality Assurance Safety Compliance

Data & Research Analyst

Baltimore Development Corporation

Jul 2024 - Dec 2025 (1 year 5 months)

Delivered executive-level analytics and research supporting investment prioritization, economic development strategy, and policy decisions. Built performance reporting and KPI frameworks and developed Power BI visualizations for Baltimore City economic performance.

Power BI Data Visualization KPI development SharePoint AI assisted Automation economic development Research Reporting

Senior Technology Strategy Analyst | Data Analyst

Pearson Virtual Schools

Feb 2020 - Jan 2024 (3 years 11 months)

Led business and technical analysis for SIS/LMS/CRM integrations, single sign-on, data synchronization, and partner onboarding. Translated stakeholder needs into integration requirements and technical documentation while partnering across sales, product, and technical teams.

Business Analysis Technical analysis SIS LMS CRM Integration SSO Data Synchronization Requirements Analysis SharePoint Stakeholder Management

Wealth Management CRM Data Analyst — Consultant

T. Rowe Price

Sep 2019 - Nov 2019 (2 months)

Analyzed Salesforce CRM metadata, business rules, system architecture, and data flows to support reporting solutions and data governance. Developed data models and documentation to improve data structure and reporting accuracy.

Salesforce CRM Data Analysis Data Governance Data Modeling Documentation

Technical Business Analyst

SECU of Maryland

May 2017 - Nov 2018 (1 year 6 months)

Served as liaison across marketing, digital, and IT teams, translating business requirements into technical solutions for digital-banking initiatives. Analyzed lending and deposit data to inform pricing, product competitiveness, and operational decision-making.

Business Analysis Requirements Analysis Digital Banking Data Analysis Lending Deposits Process Improvement

Senior Business Analyst | Reporting Analyst | Operations Analyst

CareFirst, Inc.

Aug 2015 - May 2017 (1 year 9 months)

Led requirements analysis, documentation, validation, and production-support triage for enterprise applications. Built contact-center reporting and forecasting models, improving productivity by 20% and reducing processing time by 20%.

Business Analysis Reporting Forecasting Operations Analysis Process Improvement Cost Benefit Analysis Contact Center

Investment Banking Analyst

BMO Capital Markets

May 2011 - Oct 2013 (2 years 5 months)

Performed financial modeling and analysis for debt portfolios and fixed-income underwritings. Prepared client presentations, RFP responses, and asset-liability models supporting risk and strategic decisions.

Financial Modeling Fixed Income Debt Portfolios Asset Liability Management Client Presentations RFP

Financial Analyst

Morgan Stanley

Jul 2009 - Apr 2011 (1 year 9 months)

Reconciled listed-derivative commission invoices, analyzed trade discrepancies and monthly accruals, and strengthened financial controls. Discrepancy resolution generated $1M+ in monthly cost savings.

Financial Analysis Reconciliations Trade Discrepancy Investigation Accruals Financial Control Cost Savings