Donna Bernales

I am a Senior Visa Documentation Specialist with over 5 years of experience in managing visa applications and documentation processing. My expertise lies in ensuring compliance with immigration laws and providing exceptional customer service. I thrive in high-pressure environments, focusing on accuracy and efficiency.

Throughout my career, I have successfully handled complex visa cases, improving operational processes and achieving a 95% approval rate for client applications. My strong organizational skills and attention to detail have allowed me to maintain accurate records and databases related to visa processing. I am also adept at leading teams and training junior specialists to enhance departmental efficiency.

I am passionate about staying updated with changes in immigration policies and communicating their implications to both HR and leadership. My goal is to continue providing guidance and support to clients and colleagues, ensuring smooth visa processing experiences for all parties involved.