Dominic Allums
@dominicallums
Quality Captain at Amazon who audits operational work and tracks performance indicators.
United StatesWhat I'm looking for
At Amazon, I monitor operational quality standards, conduct quality audits, and track performance indicators. I investigate potential root causes of errors and communicate quality concerns to leadership.
As a Learning Ambassador and Process Guide, I train new employees on procedures and safety, and support workflow coordination and operational reporting. I’m seeking to apply this hands-on experience in data analytics, quality assurance, or operations analysis.
Experience
Work history, roles, and key accomplishments
Trains and onboards new employees on operational procedures and workplace safety. Evaluates performance and conducts retraining to address knowledge gaps.
Monitors operational quality standards, conducts quality audits, and identifies recurring defects. Tracks performance indicators and coaches associates on accuracy and compliance.
Monitors daily workflows and assists leadership with employee assignments and workflow coordination. Supports operational reporting and productivity improvements.
Monitors automated warehouse systems and responds to operational alerts. Identifies and resolves floor obstructions and workflow disruptions while following safety protocols.
Education
Degrees, certifications, and relevant coursework
The High School of Graphic Communication Arts
High School Diploma, Graphic Communication Arts
Earned a high school diploma from The High School of Graphic Communication Arts in 2014.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
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