At AT&T, I delivered 240+ IT infrastructure and cloud projects totaling $500K+ in aggregate project value. I used hybrid project management methodologies to deliver within scope, budget, and schedule while strengthening customer satisfaction and repeat business opportunities.
I define and track delivery KPIs across concurrent programs, develop schedules and documentation for engineering teams, and oversee technical execution through service transition. I use Jira, Confluence, Smartsheet, and ServiceNow to track delivery and keep teams and stakeholders aligned.
Earlier at AT&T, I directed cross-functional teams through system validation testing of 100G Core Backbone circuits and configuration work involving VLAN and DHCP. I also led testing to optimize traffic flow between links and core routers.
I apply Microsoft Copilot, Claude, and ChatGPT to project planning and decision-making. My certifications include PMP, PMI-ACP, ITILv4 Foundation, and PMI-CPMAI, and I received the BEYA Modern-Day Technology Leader Award three times.
