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@divyanshbengani
Product manager with 6+ years driving growth-driven consumer fintech and e‑commerce products.
I am a product manager with 6+ years of experience building B2C fintech and e‑commerce products at PhonePe, Flipkart and Microsoft, combining strong technical foundations with data‑driven decision making.
At PhonePe I led the P2P payments product, defined the annual roadmap, and shipped ML‑powered retention features that improved transactions; at Flipkart Grocery I drove new user conversion, retention and discovery initiatives that lifted GMV and search metrics.
At Microsoft I owned the To Do Android app roadmap and reliability charter, conducted churn analysis and ran A/B experiments that increased monthly retention. I have hands‑on experience with full‑stack engineering practices from my early career at Fidelity.
I blend product thinking, UX research and stakeholder management with SQL, experimentation and engineering collaboration to solve open‑ended problems and deliver measurable business impact.
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Work history, roles, and key accomplishments
PhonePe
Oct 2024 - Present (1 year 1 month)
Product lead for P2P payments driving innovation at scale (100M+ daily txns); defined annual product strategy and shipped ML-powered retention features, resulting in a 0.5% uplift in P2P transactions and 5% increase in new customer acquisition.
Flipkart
Nov 2021 - Oct 2024 (2 years 11 months)
Led 0-to-1 Grocery retention charter and Search charter, launching ML/AI features that drove 10%+ GMV uplift, increased Search CTR by 25%, and reduced null searches by 50% while improving new user conversion and retention.
PM for Microsoft To Do (productivity Android app) managing roadmap and reliability efforts for millions of users; ran churn analysis and A/B tests that improved monthly retention by ~5% and integrated reminders to email for large user bases.
Fidelity Investments
Jul 2017 - May 2019 (1 year 10 months)
Built CRM-targeted user communications and automation, reducing duplicate emails by 50% and cutting app testing time via automation scripts while contributing full-stack features using Java, Angular, and Kafka.
Degrees, certifications, and relevant coursework
Master of Business Administration, Strategy & Product
2019 - 2021
Grade: 3.11/4
MBA focused on Strategy and Product with coursework and projects supporting product management and strategy.
Bachelor of Technology, Instrumentation Engineering
2013 - 2017
Grade: 8.5/10
Bachelor of Technology in Instrumentation Engineering with academic projects and activities related to engineering and product development.
Class 12, Science
Grade: 96.2%
Completed Class 12 (Science) with a strong academic record.
Class 10
Grade: 10/10
Completed Class 10 with high academic standing.
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Message divyanshSOURAV MUKHERJEE
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