Divyangini Parkash

I am a proactive and detail-oriented Technical Analyst with a strong foundation in customer operations, data analysis, and digital solutions, backed by an MA in Economics from Panjab University. Currently working at iMark Infotech, I specialize in technical analysis, SEO optimization, backend website improvements, and AI-driven digital strategies.

With over 3 years of professional experience in invoicing, billing operations, and process management, I bring a strong blend of analytical thinking, operational excellence, and digital strategy to every project. My expertise spans data visualization, AI-powered automation tools, technical SEO, AI SEO strategies, website optimization, backend improvements, and digital marketing technologies focused on enhancing online performance and user experience.

Skills

Technical & Analytical Skills
1. Advanced Microsoft Excel (Logical Functions, Pivot Tables, AI-powered Excel tools)
2. Power BI (Dashboard Creation, DAX, Power Query)
3. Tableau & AI-powered PowerPoint
4. Data Analysis & Reporting

AI & Automation Tools
1. Prompt Engineering
2. ChatGPT & AI Productivity Tools
3. Excel Copilot

AI SEO & AI-assisted workflows
1. SEO & Digital Marketing
2. Technical SEO
3. AI SEO Strategies
4. Schema Markup
5. Core Web Vitals
6. Digital Marketing Fundamentals
7. Website Performance Optimization

Design & Website Management
1. Figma Design Creation
2. Backend Website Improvements
3. Basic Website Optimization & Technical Enhancements

Professional Experience
1. Technical Analyst at iMark Infotech
2. Customer Operations & Process Optimization
3. Auditing, Billing & Invoicing Operations

Interpersonal Skills
1. Problem Solving
2. Decision Making
3. Communication & Collaboration
4. Team Mentorship & Knowledge Sharing

Recognized as a “Rising Star” and multiple times awarded for outstanding performance, I take pride in mentoring colleagues as a Subject Matter Expert while fostering innovation and collaboration. My additional exposure to Spanish business language training further strengthens my communication capabilities in diverse professional environments.

Passionate about technology, operational excellence, AI-driven solutions, and continuous learning, I am always eager to contribute to dynamic, growth-oriented organizations and impactful digital initiatives.